[Hiring] Collections Specialist @Capchase
Mar 05, 2025 - Capchase is hiring a remote Collections Specialist. đź’¸ Salary: unspecified. đź“ŤLocation: Latin America (LATAM), USA.
Role Description
We are currently seeking an experienced and results-driven Collections Specialist to join our team. This is a unique opportunity to be the founding team member of our Collections team and play a key role in establishing and leading our collections department, in a new lending vertical.
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B2B Collections Management:
- Oversee the management of delinquent customer accounts in the B2B sector across both Capchase Grow and Capchase Pay products.
- Partner with legal, operations and account management teams to implement collection strategies, payment plans and operating procedures to ensure efficient collections operations.
- Partner with operations and tech teams to build best in class platforms and solutions to execute on the collections strategies.
- Monitor emerging trends in collections treatment and technology across the industry.
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Negotiation and Resolution:
- Engage in negotiations with delinquent customers to establish repayment plans and resolve outstanding issues.
- Implement effective dispute resolution processes to address customer concerns and disputes.
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Reporting and Documentation:
- Maintain accurate and up-to-date records of all collection activities.
- Generate regular reports for management, highlighting key metrics and performance indicators.
- Provide feedback to risk teams to fine tune underwriting strategies to minimize downstream losses.
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Customer Account Analysis:
- Conduct thorough analysis of customer accounts to identify payment trends and potential risks.
- Collaborate with finance and credit teams to assess creditworthiness and establish appropriate credit limits.
Qualifications
- Bachelor's degree in Finance, Business, or a related field.
- 2-4 years of experience in B2B collections, with a proven track record of successfully reducing delinquencies and losses.
- Strong understanding of credit risk assessment and collections best practices.
- Excellent negotiation and communication skills.
- Ability to lead and motivate a team in a fast-paced environment.
- Proficient in the use of collections software and Microsoft Office Suite.
Company Description
Capchase provides flexible payment solutions to B2B software, cloud, and AI companies. Our core product offering, Capchase Pay, is a flexible buy-now-pay-later payment option for B2B SaaS, hardware, and cloud purchases. It helps companies sell more and collect their cash faster.
Capchase was founded in 2020 and is headquartered in NYC. We’ve provided over $2.5B in funding to thousands of companies and operate in eight countries across North America and Europe. To carry out our mission, we've raised over $1B in capital from some of the best fintech investors and credit facility partners.
- Supporting thousands of software companies and software buyers
- 100 Capchasers representing 15+ nationalities
- Active in 8 markets
- Top Decile Growth
- Ranked #2 across the entire BNPL category, #1 for B2B
In December 2024 we reached the top of the Installment Payment, BNPL category on G2, #1 in B2B, and surpassed 2,000 Vendors and Buyers using Capchase Pay.
At Capchase, we’re building a category that hasn’t existed before—so we mean it when we say every day is different. We’re always looking for the brightest minds to join us. We’re a diverse team of 15+ nationalities with a shared passion for helping innovative companies thrive. Join the climb with us!
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| đź“Ť | Be aware of the location restriction for this remote position: Latin America (LATAM), USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
unspecified
|
Remote
Location
Latin America (LATAM), USA
|
|
Job Type
full-time
|
Posted
Mar 05, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: Latin America (LATAM), USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
