[Hiring] Collaboration Engineer @Inficare Technologies

Role Description

Our client is seeking an experienced Collaboration Engineer with 5+ years of experience supporting Microsoft Teams, Microsoft 365, and Zoom environments. This role is focused on platform administration, migration, and troubleshooting in an enterprise collaboration setting. Candidates with direct Teams and/or Zoom migration experience are strongly preferred.

Key Responsibilities

• Administer and support Microsoft Teams, Microsoft 365, and Zoom environments
• Provide L1/L2 support and troubleshoot collaboration, conferencing, and audio/video issues
• Manage users, licenses, policies, and permissions through admin consoles
• Automate and streamline tasks using PowerShell scripting
• Support user onboarding, platform adoption, and migration activities
• Collaborate with identity and infrastructure teams on SSO and access management

Qualifications

• 5+ years of experience with Teams, Microsoft 365, and Zoom administration
• Strong troubleshooting and support experience in enterprise collaboration environments
• Hands-on PowerShell scripting experience
• Experience with user, policy, and license administration
• Exposure to Entra ID/SSO and related identity technologies

Preferred Skills

• Hands-on experience with Teams and/or Zoom migration projects, including planning, execution, and post-migration support
• Experience with enterprise collaboration onboarding and transformation initiatives

Location & Work Model

• Brazil or Mexico

Engagement Details

Contract engagement. Candidates with a collaboration migration background and direct Teams/Zoom project experience will be prioritised over those with primarily general service desk support backgrounds.