[Hiring] CMS Administrator @DecisionPoint | Cortek

Role Description

DecisionPoint seeks CMS Administrators to manage enterprise Content Management System configuration, governance, workflows, and administrative operations in support of a large federal and DoD-aligned mission environment. These positions are responsible for managing user roles and permissions, configuring content types and metadata structures, maintaining workflows, performing content migrations, and troubleshooting administrative-level CMS issues. The CMS Administrator ensures CMS integrity, consistency, and compliance by managing platform settings, content structures, and operational processes that support day-to-day mission activities and content lifecycle management. These positions are fully remote.

Duties & Responsibilities

• Manage user accounts, access roles, and permission models in alignment with governance requirements.
• Configure CMS settings, workflows, content types, metadata models, and taxonomy structures.
• Support content migrations, bulk updates, and structured content operations across the platform.
• Troubleshoot admin-level CMS issues including publishing errors, workflow breaks, permissions conflicts, and configuration gaps.
• Maintain CMS governance rules, configuration standards, and administrative documentation.
• Collaborate with developers and architects to validate new features, integrations, and platform enhancements.
• Monitor system behavior, identify issues, and assist with root cause analysis and corrective actions.
• Support CMS release readiness by validating admin functions, workflow stability, and configuration accuracy.
• Create, update, and maintain operational guidelines, SOPs, and training materials for content administrators and editors.
• Assist with metadata optimization, content structure improvements, and search-related configuration updates.
• Participate in sprint ceremonies, discussions with PMO staff, and coordination meetings with stakeholders.

Qualifications

• Must hold an active Top Secret clearance, supported by a Tier 5 background investigation.
• Bachelor’s degree in Information Science, Digital Media, Web Management, Computer Science, or a related field.
• Minimum 5 years of experience administering enterprise CMS platforms or digital content systems.
• Experience configuring CMS content types, taxonomy structures, metadata models, and workflow settings.
• Experience managing user accounts, permissions, and role-based access controls.
• Experience troubleshooting CMS administrative issues, workflow failures, or configuration inconsistencies.
• Strong understanding of CMS administration, configuration settings, and backend content structures.
• Knowledge of metadata modeling, taxonomy design, and content lifecycle management.
• Familiarity with CMS governance, workflow automation, and content publishing processes.
• Understanding of ITIL processes including incident, change, and problem management.

Technical Knowledge

• Experience with content migration tools, bulk update scripts, or structured content operations.
• Familiarity with search indexing, metadata optimization, and CMS-integrated search tools.
• Experience supporting cloud-hosted CMS environments or containerized deployments.

Certifications

• Required: ITIL Foundations
• Preferred: Certified ScrumMaster (CSM) or equivalent
• PMI Agile Certified Practitioner (PMI ACP)
• CMS platform-specific administrator certifications (if applicable)

Skills

• Strong attention to detail and ability to maintain accurate, consistent CMS configuration.
• Excellent communication and collaboration skills for supporting content editors, developers, and mission stakeholders.
• Strong troubleshooting and analytical skills for diagnosing CMS issues and configuration conflicts.
• Ability to manage multiple administrative tasks and prioritize in a fast-paced mission environment.
• Commitment to governance, reliability, and high-quality content operations.