Clinical Program Specialist @Spring Health

[Hiring] Clinical Program Specialist @Spring Health

Mar 28, 2025 - Spring Health is hiring a remote Clinical Program Specialist. 💸 Salary: $32.05 - $39.62. 📍Location: USA.

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Role Description

As a Clinical Program Specialist for Spring Health, you will assist in coordinating the logistics for training and programming, deliver benefits overviews, ensure quality member experience, assist in data collection and analysis, and assist with meeting with customers to develop training and programming events. This is a part-time position on our team, reporting to the Senior Clinical Program Manager. This is a fully remote position with occasional travel required (generally 2-3 times per year) for team meetings.

Assist to coordinate logistics such as creating virtual events platforms, finding clinical providers, ensuring materials (including google slide decks, PowerPoints, digital event flyers, post event surveys and more) are prepared, tracking reporting and evaluation metrics
Deliver benefits overviews to customers during live events
Produce clinical training and events, including managing Zoom/other platform needs, assisting with crisis response, managing interactions such as chat/polls, and troubleshooting any technical issues
Assist to plan and coordinate training and programming
Communicate and plan events with customers, internal stakeholders and members
Ensure we are measuring training and program effectiveness

Qualifications

Professional interactions with customers and members
Experience and understanding of event planning including virtual and in person
Strong project management, time management, prioritization, and collaboration skills
Strong written and verbal communication and program management skills
Complete knowledge of Google Suite, Zoom, and additional events platforms as needed
Understanding of data tracking and analysis
Flexible and able to problem solve on your feet
General knowledge and understanding of mental health is a plus
Understanding of Adult Learning needs is a plus
Understanding of SFDC or project management software is a plus

Requirements

Maintain customer satisfaction with trainings/programming as measured by average Kirkpatrick level 1 scores above 4.5 out of 5.0

Benefits

Health, Dental, Vision benefits start on your first day at Spring
Access to One Medical accounts
HSA and FSA plans available, with Spring contributing up to $1K for HSAs, depending on your plan type
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
Competitive paid time off policies including vacation, sick leave and company holidays
At 6 months tenure with Spring, parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
Access to Noom, a weight management program tailored to your unique needs and goals
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year
$200 per year donation matching to support your favorite causes

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Clinical Program Specialist @Spring Health

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Salary 💸 $32.05 - $39.62	Remote Location USA
Job Type part-time	Posted Mar 28, 2025

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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