[Hiring] Clinical Data AMS Senior Consultant @Deloitte

Role Description

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Clinical Data AMS Senior Consultant you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Talent Model. Project Talent Model (PTM) is a talent model that is tailored specifically for long-term, remote client service delivery.

The Clinical Data Analytics (CDA) AMS Lead will serve as the primary functional and operational expert for the Clinical Data Analytics (CDA) technology portfolio, with primary emphasis on SAS Grid Administration supporting biostatistics and real-world data (RWD) science operations. This role owns the health, stability, and compliance posture of a suite of clinical and regulatory R&D platforms — including Axway Secure Transport (ST), eClinical Elluminate, Eclipse (medical coding), and EAST — across the full engagement lifecycle: implementation, configuration, validation, and steady-state managed services. The AMS Lead acts as the escalation point for platform issues, drives root-cause resolution, and ensures all supported systems remain inspection-ready in accordance with global regulatory standards (GxP, 21 CFR Part 11, GDPR/HIPAA as applicable).

Responsibilities

• Provide day-to-day administration, monitoring, patching, upgrades, troubleshooting, and performance tuning of the SAS Grid environment.
• Manage configuration, patching, upgrades, and troubleshooting for Axway Secure Transport (ST).
• Provide operational and functional support for eClinical Elluminate.
• Support EAST (Trial design and simulation platform) configuration and issue triage.
• Lead incident, problem, and change management across all supported platforms.
• Manage installation qualification (IQ), operational qualification (OQ), and performance qualification (PQ) activities.
• Coordinate patching, upgrades, DR/backup testing, and environment refreshes.
• Ensure ongoing compliance with GxP, Part 11, data integrity (ALCOA+), and audit-readiness.
• Manage access control, user provisioning/de-provisioning, and periodic access reviews.
• Develop and maintain SOPs, runbooks, knowledge base articles, and platform architecture documentation.
• Monitor capacity, licensing, and vendor SLAs; escalate and manage vendor relationships.
• Conduct root cause analysis (RCA) for recurring incidents and implement corrective actions.
• Support validation activities including IQ/OQ/PQ execution and preparation of GxP-compliant documentation.
• Participate in go-live readiness activities and post-implementation review.
• Lead teams comprising consultants and analysts and drive delivery within the quality and compliance workstream.
• Maintain comprehensive documentation including runbooks, SOPs, functional specifications, and change management records.

Qualifications

• 6+ years of IT application support/administration experience in a pharmaceutical, biotech, or CRO environment.
• 3+ years hands-on SAS Grid Administration experience.
• Experience supporting clinical/regulatory platforms in a GxP/validated environment.
• Hands-on experience with Axway Secure Transport (ST) or equivalent secure managed file transfer (MFT) tools.
• Experience with Linux and Windows server administration.
• Familiarity with GxP quality management concepts including 21 CFR Part 11.
• Experience with Incident Management, Problem Management, and Change Management.
• Proficiency with ServiceNow and JIRA for ticket management.
• S/B.E / B.Tech / M.C.A. / M.Sc (CS) degree or equivalent experience.
• Limited immigration sponsorship may be available.
• Ability to travel 10%, on average, based on the work you do.

Preferred

• Experience with CDISC standards (SDTM/ADaM).
• SAS Certified Platform Administrator or SAS Certified Deployment Specialist credential.
• Familiarity with supplier qualification management and third-party audit management modules.
• ServiceNow or equivalent ITSM tool experience.
• Experience supporting regulatory submissions (FDA/EMA).

Benefits

• Broad range of benefits offered to employees.
• Inclusive culture that empowers individuals to contribute unique perspectives.
• Opportunities for professional development and mentorship.