[Hiring] Client Import Analyst @Livingston International

Role Description

This position reports to the Manager, Service Delivery and acts as the primary support and day to day client contact for the client service teams/operations to ensure quality standards are met and the integrity of the client records/system defaults are maintained and compliant.

• Facilitate release and entry summary completion.
• Accountable for a range of client and customs process management and compliance activities including:
  • Release support
  • Tariff database management
  • Classifications
  • Client instructions/requirements maintenance
  • Auditing service delivery activities to ensure client service delivery satisfaction
• Assist in ensuring that all entries are classified and billed accurately and within LII service standards.

Qualifications

• Excellent oral and written communication and organizational skills.
• Client service oriented with strong interpersonal skills.
• Ability to handle large volumes and meet tight deadlines.
• Strong knowledge of company policies and procedures.
• Attention to detail; organization, completeness, and accuracy.
• Good analytical skills with problem-solving ability.
• Ability to make decisions and recommendations within authorized limitations.
• Excellent time management skills.
• Ability to present a professional image.
• Knowledge of Word and Excel software.

Requirements

• 3 years of related experience.
• High School/GED or equivalent required.
• Associates Degree or post-secondary education preferred.
• Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained.
• Successful completion of the CCS examination is a mandatory requirement for further advancement.

Benefits

• Competitive compensation.
• Comprehensive benefits.
• Transparent pay philosophy aligned with market data and job-related factors.
• Incentive opportunities.
• Professional development.

Company Description

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance, and freight forwarding services around the world.

• Over 3,000 employees at more than 90 key border crossings, sea ports, airports, and other strategic locations in North America, Europe, and Asia.
• A fast-paced and collaborative environment.
• Opportunity to work with leaders in the industry and develop expertise in the complex and evolving world of trade.