[Hiring] Claims Specialist @Gen Re Corporation

Role Description

The Claim Specialist is responsible for the delivery of the reinsurance claim risk management on multiple lines of business to both internal and external Gen Re clients. This includes, but is not limited to, the risk assessment of reinsurance liability and may include client training development and delivery, audit activities as well as representing the company and/or speaking at various industry conferences, as requested.

• Responsible for timely decision making and accuracy of reinsurance determinations on multiple lines of claim submissions.
• Contributes to the accurate and efficient adjudication of claims by supporting the department and client’s investigation or coaching/mentoring on claims in all ranges of complexity to ensure compliance with policy provisions, state/federal regulations, and reinsurance treaties in effect.
• Maintains a working knowledge of state and federal regulatory issues and keeps on the cutting edge of changes within the incumbent’s area of expertise.
• Delivers high levels of customer service to internal and external customers in a professional, reliable, and responsive manner.
• Works with claims management to develop, prioritize, and execute a claim management strategy for each assigned client.
• Responsible for influencing a variety of constituents at various levels and not within one’s direct employ.
• Monitors national verdict/settlement trends and legal developments pertaining to their particular line of business.
• Researches, drafts, and publishes articles and training oriented to educating clients on best practices gleaned.
• Responds to ad hoc reporting/projects from manager.
• Provides a broad range of regular (monthly/quarterly) management information in support of the Claims Department.
• May participate in client/TPA due diligence activities such as supporting audit activity, identifying emerging trends and themes.
• May participate in client meetings or with prospective accounts.

Qualifications

• Prior claims experience in insurance and/or reinsurance operations.
• Prior experience managing claims (preferably LTC or Income Protection).
• Experience auditing claim files.
• Holds insurance adjuster’s license or a willingness to secure same within 1 year of hire.
• Strong working knowledge of key coverage lines especially health (Long Term Care, Individual Disability) type claims.
• Strong written and verbal communication skills.
• Strong organizational skills with demonstrated ability to work independently and deal effectively with multiple tasks simultaneously or as an effective member of a team.
• Proven critical thinking skills that demonstrate analysis/judgment and sound decision making with focus on attention to detail.
• Flexibility to travel for business purposes, approximately less than 10 trips per year.
• Strong client relationship, influencing and interpersonal skills.
• Proven initiative, prioritization, presentation, and training abilities.
• Experience with and proficiency in Microsoft Suite of Products (WORD, EXCEL, PowerPoint), Visio, Power BI, developing and running queries etc.

Requirements

• Salary Range: 91,000.00 - 152,000.00 USD
• The annual base salary range posted represents a broad range of salaries around the US and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.

Company Description

At General Re Corporation, we celebrate diversity and are committed to creating an inclusive environment for all employees. It is the General Re Corporation's continuing policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, sex (including childbirth or related medical conditions), religion, national origin or ancestry, age, past or present disability, marital status, liability for service in the armed forces, veterans' status, citizenship, sexual orientation, gender identity, or any other characteristic protected by applicable law. In addition, Gen Re provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act.