[Hiring] Claims PL Casualty Complex Representative @Grange Insurance Careers

Role Description

This role is responsible for investigating, evaluating, and negotiating settlement of complex PL Casualty Liability Claims to promote retention or purchase of insurance.

• Pursuant to Company line of business strategies, statutory regulations and good faith claim settlement practices; investigates, evaluates and adjusts assigned complex liability claims within limit of authority.
• Summarizes cases in excess of authority and submits to managers/specialists for approval.
• Demonstrates technical proficiency, allowing for the handling of more complex claims with minimal supervision.
• Establishes and maintains positive relationships with both internal and external customers, providing excellent customer service.
• Regular and effective communication with our agents including face-to-face visits when required to assist in building effective working relationships.
• Assist other departments (when required) with investigations.
• Demonstrates effectiveness and efficiencies in handling workload with limited supervision or direction.
• Reports large losses and presents claims to the CAB Committee. Ensures appropriate reinsurance reporting is made on claims.

Qualifications

• College degree preferred.
• Five (5) years claims experience with at least three (3) years involvement in casualty claims handling preferred.
• Strong communication and organization skills.
• Proficient with personal computer.
• Demonstrated ability to interact with customers and agents in a professional manner.
• State specific adjusters’ license may be required.

Benefits

• Geographical diversity, allowing hybrid and remote options and flexibility in work hours (role dependent).
• Competitive traditional benefits.
• Unique benefits based on associate feedback, including:
• Cultural appreciation holiday.
• Family formation benefits.
• Compassionate care leave.
• Expanded categories of bereavement leave.

Company Description

Grange Insurance Company, with $3.4 billion in assets and more than $1.61 billion in annual revenue, is an insurance provider founded in 1935 and based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Grange Insurance Company and its affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia and Wisconsin and holds an A.M. Best rating of "A" (Excellent).