[Hiring] Claims-Inside Auto NG-Anlst II @Allstate

Role Description

We are seeking an Extended‑Handled Bodily Injury Adjuster to join our team. This role manages attorney‑represented auto injury claims from start to finish, ranging from soft‑tissue injuries to more complex cases, including some fractures and disc injuries. While the team primarily handles claims in North Carolina and Virginia, there may also be exposure to Maryland, West Virginia, and Delaware. Experience with MMR is a plus. Apply today and join our growing team!

Key Responsibilities

• Determines subrogation or fraud potential and how to handle for complex cases
• Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex injury claims
• Recognizes and identifies body parts of a vehicle and understanding other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills

Supervisory Responsibilities

• This job does not have supervisory duties.

Skills

• Analytical Thinking
• Auto Insurance Claims
• Claims Administration
• Claims Review
• Customer Experience Management
• Fractures
• Insurance Policies
• Negotiation
• Personal Injury Claims

Compensation

• BI Adjuster Cons I: $50,000 - $74,120
• BI Adjuster Cons II: $56,000 - $82,500
• BI Adjuster Sr Cons I: $68,500 - $104,100

Benefits

• Equal Opportunity employer – Veterans/Disabled and other protected categories
• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
• Monthly connectivity reimbursement for eligible work-from-home employees
• Dedicated, private workspace required when working from home
• Reliable internet required, with minimum speeds of 50 MB download and 5 MB upload