[Hiring] Claims Director @Dempsey & Siders Agency

Role Description

Responsible for the overall planning, development, direction, and administration of the strategic Claims programs.

• Accountable for providing specialized insights with business leaders to implement strategies that support business goals and drive organizational performance.
• Oversees the strategic oversight of claims investigations to confirm coverage and determine liability, compensability, and damages.
• Offers expert advice to team members on complex claim file management and extends settlement authority following comprehensive reviews.
• Performs other duties as assigned.

Qualifications

• Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
• Generally, a minimum of 18 years of experience in property and casualty claims handling, including a minimum of 8 years leadership experience.
• Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).

Requirements

• Typically manages 2 or more reports.
• Contributes to the development of strategies, performance targets, and policies and procedures.
• Collaborates with management to understand workforce needs and position the organization as a preferred employer.
• Responsible for performance and coaching of staff and decisions regarding talent selection, development, and performance management.
• Plans and ensures that the team meets budget and performance targets.

Benefits

• Competitive benefits packages for full-time and part-time employees.
• Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
• Full-time and eligible part-time employees enjoy Paid Time Off and paid holidays.
• 401(k) plan with company match.
• Employee stock purchase plan and commuter benefits.