[Hiring] Chief Technology Advisor @Ensono

Role Description

The Chief Technical Advisor is a seasoned technologist focused on promoting technical innovation and transformation aligned with our client’s business drivers and corporate objectives to drive value-based outcomes. They also provide client and industry feedback to Ensono’s internal teams, which allows us to adjust our product and technology roadmaps.

You'll work alongside and support the Sales, Consulting, Operations, and Service Management organizations to service the largest and most strategic clients. You'll also work with the clients’ business and technical teams to create reference architecture frameworks and templates. You lead the effort to execute multi-year transformation initiatives in the clients’ environments. As the CTA, you'll also help the account teams identify, pursue, and close strategic business development opportunities while driving add-on business within existing accounts.

Throughout the engagement process, from discovery to solution implementation, you must work with and often lead.

Responsibilities

• Inform clients about emerging technologies pertinent to their infrastructure needs.
• Interpret business opportunities, changes, and challenges within our clients’ environments and work across organizational boundaries to drive short and long-term technology roadmaps which will create value for our clients and Ensono.
• Enable alignment of business objectives with IT roadmaps using analysis of the technology landscape to identify gaps, potential impact, technical debt, etc., and recommend solutions to support business objectives (cost optimization, improved operations, sustainability, etc.).
• Advocate for and drive adoption of standard reference architectures, good technology design patterns, and solution principles that align with the client’s business objectives.
• Work closely with client IT staff and their business leaders to promote end-to-end solutions using design patterns for mainframe, open systems, and cloud, across vendors and providers such as AWS/Azure/GCP, IBM, Dell, etc.
• Collaborate with the Sales and Consulting organizations to create Pursuit, Solution, and Sales strategies for existing clients.
• Conduct discovery and assessment workshops (often in collaboration with resources from consulting, operations, and product teams) to help drive further penetration of the client account.
• Develop and document solutions that meet client's (technical and business) requirements and allow them to adapt to changing industry needs with a focus on transformation and re-platform efforts.
• Conduct solution development sessions and present technical solutions and business cases to a wide variety of audiences.
• Gain executive buy-in for complex solutions by engaging in executive and senior-level technology discussions.
• Gain clients' confidence as a trusted advisor by offering consultation and recommendations drawn from insights, technology know-how, and past experiences.
• Align and partner with Product Management to help drive appropriate product enhancements and changes to the technology roadmap.
• Aid in driving stability and innovation within the client's current and future state and create solutions based on client requirements and available product offerings.

Qualifications

• Bachelor's degree in engineering or computer sciences.
• Major Industry accreditations / certifications.
• 15+ years of experience as an architect in the hosting and network space in either a consulting environment or with a managed service provider.
• Must have deep consulting or managed services experience in hosting, infrastructure, or cloud environments.
• Should demonstrate experience with large enterprise clients and complex, multi-year engagements.
• Proven track record of translating business objectives into technology strategy (not just technical problem-solving).
• Proven experience in managing projects through the entire project lifecycle, including managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high client satisfaction.
• Deep experience with public cloud platforms (AWS, Azure) and hybrid solutions preferred.
• Full stack hosting knowledge: compute, storage, networking, security, disaster recovery, DevOps.
• Deep understanding of the enterprise sales process, particularly Infrastructure-as-a-Service (ITO) deals.
• Resourceful and confident in Crisis and Expectation management and confident under pressure.
• Technical documentation to capture solution components in a timely manner while ensuring acceptable level of detail, data integrity, and accountability.
• Ability to share knowledge and expertise among various organizations within the company and to facilitate teamwork among those organizations to better serve our clients.
• Ability to work in a team environment and demonstrate strong problem-solving skills.
• Proficient with common office applications such as MS Outlook, MS Excel, PowerPoint, and MS Visio.
• Must have executive presence and ability to speak fluently with C-suite and senior technical leaders.
• Proven ability to influence complex decisions through clear storytelling and business case development.
• Comfort presenting to diverse audiences—business leaders, IT teams, boards of directors.

Requirements

• Travel to various Ensono locations and client sites will be frequent; estimated 25% of weeks will involve travel, more in the first year of role for onboarding and client engagement.

Benefits

• Unlimited Paid Days Off.
• Three health plan options.
• 401k with company match.
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts.
• Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement.
• Paid childbearing and paternal leave.
• Education Reimbursement, Student Loan Assistance, or 529 College Funding.
• Sabbatical leave.
• Wellness program.
• Flexible work schedule.