[Hiring] Chief of Staff @Icon Health

Role Description

The Chief of Staff works directly with our executive team to keep the company's priorities on track. You'll manage the leadership team's planning and follow-through across all of our workstreams, and you'll own special projects in operations and product. This role is for someone comfortable with both big picture and detail: some weeks that means organizing leadership meetings and tracking decisions, other weeks it means sitting down with operations to define a new workflow and follow through on implementation.

What You'll Do

• Executive priorities and operating cadence
  • Own the company's priority-setting and tracking process, including OKRs, cross-functional initiatives, and progress reporting in collaboration with the executive team.
  • Prepare for, manage, and follow up on leadership meetings so that decisions get made, owners are clear, and work moves forward.
  • See across workstreams to catch dependencies, conflicts, and resourcing gaps early, and help the executive team re-prioritize as the business changes.
  • Prepare materials for leadership, the board, and partners, including strategy decks and partner readouts.
• Special projects
  • Lead time-bound, cross-functional initiatives in operations and product, from scoping through launch.
  • Turn ambiguous problems into clear plans: define the problem, gather data, align stakeholders, and break work into actionable pieces for operations, data, and engineering teams.
  • Stand up new processes, evaluate new market or program opportunities, and fill gaps while permanent owners are identified.
  • Support recruiting and onboarding for key roles as the team grows.

Qualifications

• 5+ years in strategy, operations, consulting, or a Chief of Staff or similar role, ideally in a healthcare or high-growth startup environment.
• Strong structured problem-solving and project management skills, with a track record of driving cross-functional work to completion.
• Excellent written and verbal communication, including executive-ready materials.
• Comfort working with technical teams and translating business needs into requirements.
• Sound judgment, discretion, and a low-ego, roll-up-your-sleeves approach.

Nice to Have

• Experience in value-based care, Medicare Advantage, or provider operations.
• Familiarity with product or engineering processes (roadmaps, sprints, backlog management).

Benefits

• Flexible scheduling options (to be discussed in interview).
• Benefit package including medical, dental and vision effective on Day 1.
• Work Location: Fully Remote.