[Hiring] Chief of Staff @PEMCO

Role Description

The Chief of Staff facilitates effective executive leadership and helps to operationalize strategic imperatives and initiatives. This management director-level role helps the Executive Team operate with clarity, alignment, discipline, and speed by supporting executive planning processes, operating rhythms, decision-making, communication, and cross-functional coordination.

• Acting as a trusted liaison between the Executive Team and the broader enterprise.
• Ensuring that strategic priorities are translated into actionable goals.
• Documenting and executing executive decisions.
• Building organizational alignment, operating performance, and enterprise agility.
• Facilitating executive team efficiency, effectiveness, and alignment.
• Supporting executive team-sponsored initiatives and strategic execution.
• Enabling stronger executive team discussion, decision making, alignment, and accountability.

What You’ll Be Doing

• Plan and facilitate the annual strategic planning process.
• Support executive development of enterprise priorities and strategic objectives.
• Support periodic review of enterprise priority achievement and strategic execution.
• Support development and refinement of three- to five-year strategic plans.
• Partner with CEO and other executives to manage team priorities and agendas.
• Manage overall executive team calendar and events.
• Document executive team decisions, action items, and needed follow-through.
• Prepare for Board of Director meetings with timely and effective materials.
• Support planning and delivery of executive deep dives and working sessions.
• Monitor progress of key executive-sponsored strategic initiatives.
• Draft executive-level communications, presentations, and reports.
• Foster alignment, collaboration, and communication across departments.
• Perform additional responsibilities and special assignments as required.
• Demonstrate behaviors consistent with PEMCO's policies, values, and code of ethics.
• Support the PEMCO Brand and seek top talent to achieve our Mission.

Qualifications

• Bachelor's degree in Business, Organizational Leadership, Public Administration, Communications, or related field.
• Master's degree (MBA or related discipline) preferred.
• 10+ years of progressively responsible experience supporting executive leadership.
• Experience supporting senior executives, executive teams, or complex cross-functional initiatives.
• Demonstrated success in leading enterprise-wide initiatives.
• Expertise using AI and digital tools to improve productivity.
• Strong understanding of insurance business operations and financial performance.
• Exceptional written, verbal, and presentation communication skills.
• High emotional intelligence and ability to drive outcomes through influence.
• MS Office: Skilled proficiency in Excel, Word, PowerPoint, Outlook.

Requirements

• Ability to connect enterprise trends to strategic implications.
• Strong research, analytical, synthesis, and problem-solving capabilities.
• Ability to convert complex information into clear executive recommendations.
• Maintains exceptional discretion and confidentiality.
• Demonstrates maturity, integrity, and professionalism.
• Thrives in ambiguity and evolving priorities.
• Independent and self-motivated with limited direction.
• Relentless focus on the customer with a strong service orientation.

Compensation

The pay range for this role is shown below. Compensation decisions are determined based on an individual’s qualifications, job-related knowledge, skills, and experience.

• Greater Seattle area target pay range: $198,190 - $242,232.
• Full pay range: $165,158 - $275,264.
• Outside Greater Seattle area target pay range: $174,907 - $213,775.
• Full pay range: $145,755 - $242,926.

Benefits

• Medical, dental, and vision plans for employees and eligible family members.
• Employer-paid basic life and accidental death & dismemberment insurance.
• Participation in PEMCO’s 401(k) plan with a generous employer match.
• Vacation and eight (8) paid holidays.
• Four (4) floating holidays and up to ten (10) days of sick leave.
• Paid time off for bereavement, jury duty, and employee volunteering.
• Education Assistance Program after one year of service.
• Scholarship program for children of PEMCO employees after one year of service.
• Flexible Spending Accounts, Employee Assistance Program, and charitable gift matching.
• Discretionary bonuses and tiered sales commissions/incentives.

Equal Employment Opportunity

At PEMCO, we celebrate and support our differences. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status.

Accommodations

If you need reasonable accommodations to apply for a role or participate in an interview, please contact us by email with your name, the job reference number(s), your preferred contact method, and a brief description of the accommodation needed.