[Hiring] Change & Training / Site Adoption Specialist @Fusion Consulting

Role Description

We are looking for an experienced Change & Training / Site Adoption Specialist to drive organizational change management, user training, and adoption activities within a complex SAP transformation environment. The role focuses on preparing business users for new systems, processes, and ways of working by developing effective change management strategies, training programs, and site readiness initiatives. Working closely with project managers, business stakeholders, functional teams, and local site representatives, the specialist ensures successful solution adoption, smooth transitions, and sustainable business outcomes across multiple locations.

• Develop and execute change management and training strategies to support SAP implementation, transformation, and rollout initiatives.
• Lead organizational change impact assessments, stakeholder analysis, and site readiness evaluations.
• Design and deliver comprehensive training programs, including instructor-led sessions, virtual training, workshops, and digital learning materials.
• Develop user guides, training documentation, communication materials, and knowledge transfer resources.
• Coordinate site adoption activities, ensuring local business teams are prepared for system deployment and process changes.
• Establish and maintain relationships with key stakeholders, local change champions, super users, and business representatives.
• Monitor training effectiveness, user engagement, adoption metrics, and organizational readiness throughout the project lifecycle.
• Support go-live preparation, hypercare activities, and post-implementation adoption initiatives to ensure smooth business transitions.
• Identify potential resistance to change, address adoption challenges, and implement continuous improvement measures.

Qualifications

• Proven experience in Organizational Change Management (OCM), Training, or Business Adoption roles within large-scale IT or business transformation projects.
• Strong understanding of change management methodologies, stakeholder engagement, and organizational readiness assessment.
• Experience developing and delivering training strategies, learning materials, and end-user training programs.
• Hands-on experience coordinating site readiness, user adoption, and change management activities across multiple business locations.
• Familiarity with SAP implementations, enterprise applications, or digital transformation programs.
• Experience managing change communication, stakeholder alignment, and business engagement initiatives.
• Knowledge of change management frameworks such as Prosci ADKAR, Kotter, or similar methodologies.
• Ability to measure training effectiveness, monitor adoption KPIs, and identify opportunities for improvement.
• Excellent communication, facilitation, organizational, and stakeholder management skills, with the ability to work effectively across business and technical teams.

Benefits

• Great package: We provide a competitive salary and benefits package, along with an outstanding work environment that fosters long-term career development opportunities.
• People Focus: Unite with the best global talent in life sciences, empowered to grow and collaborate in a vibrant environment.
• Truly Global: Join a truly global organization where mutual support, teamwork, and diversity drive our collective success.
• Grow Your Skills: Join regular workshops, academies and trainings - inhouse workshops and training (optional).
• Invest in Your Learning: Access CHF 1,500 (approx. 280k JPY) annually for professional development.
• Corporate culture and work-life balance.
• Flat hierarchies: Speak your mind and grow with close mentoring by senior leaders.
• Remote workstyle: Work from anywhere in Japan (if client project allows).
• Working location: Temp office in Shinbashi/Client or Project site.
• Work flex: Enjoy 25 days of flexibility to work from your preferred global location (under client’s permission).
• Annual vacations of up to 20 days (depending on seniority).
• Time Off: Take the time you need to recharge and maintain a healthy work-life balance, with flexibility beyond standard holiday allowances.
• Connect as a Team: We use our team’s integration budget to meet, collaborate, and bond.
• Celebrate Your Birthday: Receive a special gift from Fusion on your birthday.
• Anniversary bonus program: Receive substantial bonuses on special work anniversaries (5, 10, 15 years).
• Bonus programs: 10% annual performance bonus, based on company KPIs.
• Refer Talent reward program (up to Director): Offers bonuses if your referral is hired by Fusion.