[Hiring] Change Management & Communications Manager @NTT DATA

Role Description

We are seeking an experienced Change Management & Communications Manager to support a fast-paced, complex global ERP transformation program associated with a Merger & Acquisition (M&A) initiative. The program involves transitioning colleagues from an older version of SAP to a newer SAP platform, with significant organizational and process changes across Commercial, Manufacturing, and Finance functions. The transformation will have a worldwide colleague impact, requiring structured change management, stakeholder engagement, and effective communications.

Key Responsibilities

• Develop and execute comprehensive Organizational Change Management (OCM) activities supporting the global ERP transformation.
• Conduct detailed Change Impact Assessments to determine the impact of the SAP transition on employees, processes, roles, and business functions.
• Perform Stakeholder Analysis and develop stakeholder engagement strategies for impacted groups globally.
• Build and maintain effective relationships with business leaders, functional teams, project teams, and other key stakeholders.
• Develop and execute change communication plans aligned with project milestones and transformation objectives.
• Create clear, engaging, and effective visual communications, presentations, announcements, FAQs, leadership communications, and project updates.
• Translate complex ERP and business-process changes into simple and effective communications for diverse audiences.
• Assess organizational readiness and identify potential resistance, adoption challenges, and change risks.
• Support change activities across Commercial, Manufacturing, and Finance functions.
• Work effectively within a complex M&A and ERP transformation environment with evolving requirements.
• Independently manage assigned change activities while coordinating with broader program and business teams.
• Manage multiple priorities and deliverables within aggressive project timelines.

Qualifications

• 5+ years of hands-on Change Management / Organizational Change Management experience.
• PROSCI, CCMP, or equivalent Change Management certification.
• 3+ years of strong hands-on experience conducting Change Impact Assessments.
• 3+ years of Strong experience with Stakeholder Analysis, Stakeholder Engagement, and Stakeholder Management.
• 3+ years of proven experience developing and executing change management communication strategies.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Strong ability to develop visual communications and executive-level presentations.
• Ability to take direction while working independently with limited supervision.
• Comfortable operating in an environment with ambiguity, evolving requirements, and competing priorities.
• Strong time management, planning, and organizational skills.

Preferred Experience

• Experience supporting ERP implementation, migration, upgrade, or transformation programs.
• Experience with SAP transformation or SAP migration programs.
• Experience supporting Mergers & Acquisitions (M&A) or post-merger integration initiatives.
• Experience delivering change management for large-scale global transformation programs.
• Experience supporting organizational change across Commercial, Manufacturing, and/or Finance functions.
• Experience working with geographically distributed and cross-functional stakeholder groups.

Requirements

• Starting pay range for this remote role is $55-$62/hour.
• Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

Benefits

• Participation in medical, dental, and vision insurance.
• Flexible spending or health savings account.
• AD&D insurance.
• Employee assistance program.
• Participation in a 401k program.
• Additional voluntary or legally-required benefits.