[Hiring] Category Manager, IT – Indirect @Verint Systems Inc.

Role Description

The Category Manager, IT – Indirect will be responsible for sourcing, negotiating and contract management for the company’s indirect IT spend, with a primary focus on SaaS and enterprise software and cloud services, as well as IT hardware, telecom and data network services, and IT professional services. This includes leading cross functional teams to determine and execute the category sourcing strategy, requirements, vendor candidates and supplier selection, and managing the SaaS and software contract lifecycle from intake and evaluation through negotiation and renewal. The Category Manager will be responsible for the supplier relationships and ensuring compliance of vendor engagements in accordance with the company’s procurement policies and procedures.

Qualifications

• Bachelor’s Degree in Business, Supply Chain, Finance, Technology or related field or equivalent work experience.
• Five or more years’ experience in strategic sourcing of indirect IT categories (SaaS and enterprise software, cloud, hardware and IT services) and managing category spend with delivered results and evidence of increases in scope and level of responsibility, including at least three years of SaaS or enterprise software procurement.
• Working knowledge of SaaS and software licensing and pricing models (e.g., subscription, consumption-based, named user, enterprise agreements, true-ups and audit exposure), and a strong technical understanding of organizational technology needs and cloud operations with familiarity with one or more cloud platforms (e.g., Microsoft Azure, AWS, Google Cloud Platform).
• Demonstrated expertise with all elements of a structured strategic sourcing process.
• Strong stakeholder and supplier relationship management skills.
• Experience interacting with all levels of the organization, consistent record of effective and productive senior management level interactions.
• Excellent knowledge of procurement sourcing process and category strategy development.
• Strong interpersonal skills, ability to communicate both verbal and written and engage at all levels within the organization.
• Ability to start and finish tasks with minimal management oversight and maintain a positive attitude throughout typical work-related challenges.
• Highly organized with excellent time management skills and the flexibility to manage multiple projects.
• Proven experience in interpreting and negotiating complex legal agreements and service schedules (e.g., master subscription agreements, order forms, data processing terms and service level agreements) and utilizing a network of IT supplier contacts that can be leveraged in such negotiations.
• Demonstrated effectiveness in sourcing IT categories.

Requirements

• SaaS and enterprise software, including subscription and consumption-based models, multi-year renewals, true-ups and license compliance.
• Cloud operations and platforms, including committed-spend agreements and marketplace purchasing.
• IT Hardware, including personal computing, servers and security appliances.
• Networking including voice, data, wireless, SIP, conferencing, VOIP, network equipment.
• Telecommunication including contract terms, tariffs, fixed and variable bandwidth-based pricing schedules, minimum revenue commitments and service level agreements for voice and data.
• IT Services, including outsourced infrastructure, data center, application development and product assessment.
• Proficient in MS Office Suite, including strong Excel skills for spend and savings analysis.
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.

Preferred Qualifications

• Experience supporting a software or technology company.
• Procurement or software asset management certification (e.g., CPSM, IAITAM CSAM) and/or MBA.
• Hands-on experience with source-to-pay, contract lifecycle management and/or SaaS management platforms.
• Familiarity with FinOps practices and third-party risk management processes.

Benefits

• 2025 Benefits Offering

Company Description

Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.