[Hiring] Catalog & Content Operations Lead @Fresh Prints

Role Description

Fresh Prints is about to go through the biggest catalog shift in company history. We're building a catalog where every product and design has its own shoppable page, allowing anyone to browse and buy directly. Over the next year, our catalog will grow roughly 100x, from a few hundred listings to tens of thousands of individual product pages.

Someone has to build what makes that catalog possible: the publishing pipeline, the QA process, and a team of three that can run it well without you standing over their shoulder. This isn't a maintenance job. A lot of what you build in the first few months won't have a template to follow — you'd be building the foundation for a 100x scale-up from close to day one.

We're looking for someone who can lead a small team, own a production calendar, and hold a real quality bar under pressure, who is also technical enough to get hands-on with a CMS when something needs fixing.

You'll own our product catalog, our QA process, and the team of three that grows with it. Build the systems now, and a year from now your team is running most of it without you, while you're already onto the next big problem.

Qualifications

• 3+ years of relevant experience
• Fluent in English with excellent written and verbal communication skills
• Prior experience leading or co-leading a team, with genuine ownership of people and their output
• A track record of managing projects against hard deadlines with multiple contributors
• A track record of building or scaling a QA process for content or product output at high volume
• Hands-on fluency with a content management system (CMS) or product information management (PIM) platform
• Working knowledge of Adobe Photoshop (Illustrator is a plus)
• Strong differentiator, not required: scripted or automated production workflows in Photoshop, or comfort building lightweight tools using AI, no-code platforms, or basic scripting

Requirements

• Manage and mentor a team of three, setting clear expectations for quality, pace, and ownership
• Delegate real ownership to your team rather than staying the single point of failure for every workflow
• Know the difference between a capacity problem, a process problem, and a performance problem, and address each the right way
• Own the production calendar across launches, campaigns, catalog updates, and ad hoc requests
• Turn incoming requests into scope, owners, deadlines, and QA checkpoints
• Forecast your team's capacity, flag conflicts before a deadline is at risk, and negotiate scope when priorities collide
• Own product publishing across every product line, with accurate metadata and imagery before anything goes live
• Design and scale the QA process that catches errors before they reach the live site
• Document workflows clearly enough that the team doesn't depend on any one person's memory
• Be the one who keeps product work moving across departments on schedule

Benefits

• Compensation between $900 - $1,000 (adjusted for experience), with $40 night shift allowance
• Working Hours: 3 PM - 12 AM Philippine Time
• 2-month paid Sabbatical for eligible employees