[Hiring] Care Manager Bilingual @58870110-bb97-40a7-82d8-456191a146d9

Role Description

The Care Manager’s role is to work in partnership with individuals with I/DD, their family/guardian, and providers to coordinate care and services needed to assist individuals achieve optimal health, wellness, independence, community integration and accomplishing goals. The Care Manager is responsible for providing Health Home core services including:

• Comprehensive care management
• Care coordination and health promotion
• Comprehensive transitional care
• Individual and family support
• Referral to community and social support services
• Use of Health Information Technology to link services

Care Managers will provide all services with a person-centered approach.

Qualifications

• Bachelor’s degree with two years of relevant experience
• OR a license as a Registered Nurse with two years of relevant experience
• OR a Master’s degree with one year of relevant experience
• Relevant experience consists of any paid or volunteer experience in the human services field

Requirements

• Conduct comprehensive assessments to identify an individual’s clinical and psychosocial needs, choices, and preferences for services
• Assess and address health and safety issues as well as barriers to care and treatment including social determinants of health
• Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and the person’s Life Plan
• Facilitate, develop, and maintain a person-centered Life Plan
• Incorporate health promotion and support opportunities for individuals
• Adhere to Incident Management regulations, guidelines, and policies and procedures
• Coordinate and ensure access to chronic disease management
• Facilitate referrals to clinical and community resources
• Participate in internal and external audits
• Coordinate and provide access to long-term care supports and services
• Engage families and natural supports in the care coordination process
• Provide all individuals and families with services that are culturally and linguistically appropriate
• Advocate on behalf of the individual
• Promote self-advocacy and the ability to self-direct
• Use Health Information Technology for documentation and communication
• Secure all health records and other protected information with confidentiality
• Maintain compliance with all state and federal laws and regulations
• Document all services and maintain appropriate records
• Complete all required training including annual, ongoing, and educational trainings
• Perform all other duties relevant to the position as requested

Benefits

• Paid time off (25 days per year)
• Paid Holidays
• Affordable health care coverage including health, dental, vision, starting as low as $10.00/month
• 401(K) Retirement plan
• Tuition Reimbursement
• Generous Employee referral program
• Employee Wellness Program (earn up to $250 per year!)
• Numerous other benefits, please apply to find out more!

Physical Requirements/Working Conditions

• Ability to sit/stand throughout day to accomplish job
• Ability to enter data, notes, and other documentation into a computer
• Must be able to travel throughout covered territories in Upstate NY as needed
• Must have a valid driver’s license
• Ability to conduct in-person visits and meetings at individuals' homes, communities, schools, and other locations as applicable
• Ability to work remotely, satellite office locations, and/or primary office location
• Reasonable accommodations may be made to the extent required under applicable law

Corporate Qualifications/Expectations

• Adhere to all Prime Care Coordination policies and procedures
• Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards
• Attend mandatory education and training modules as scheduled
• Maintain all required certifications/training by State regulations and PCC policy
• Act as a professional representative of PCC in regard to appearance, behavior, temperament, communication, language, and dress