[Hiring] Business Technical Analyst @TekWissen

Role Description

This role supports one or more technical aspects of the application product life cycle, within a sub-product scope.

• Collaborate with customers to understand capability needs, gather project specifications, create business cases and cost sheet analysis, and translate high-level business needs into detailed requirements.
• Analyze data to determine business problems, trends, or opportunities for process improvements, and create/execute test cases.
• Provide root cause analysis and corrective action plans, verify delivery of customer needs, and ensure quality delivery.
• Identify, document, and resolve risks, defects, and issues, and analyze market trends for competitive insight.
• Build organizational and platform knowledge and mentor junior resources.
• Leverage AI tools, such as Google Gemini or Claude AI, to enhance data analysis, generate insights, and automate parts of the documentation process.

Qualifications

• 3 years of experience in Information Systems or Technology.

Requirements

• 1 year of experience in Lean/Six Sigma (preferred).
• 1 year of experience in Health Insurance or Healthcare Industry (preferred).
• Experience with Claude Code or Google Gemini (preferred).

Company Description

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a health and wellness organization located in Pittsburgh and operates health insurance plans in Pennsylvania, Delaware, and West Virginia.