[Hiring] Business Systems Analyst @DMS Vision

Role Description

We are looking for a Business Systems Analyst that can help us on the current SN Asset Inventory / Rapid7 integration project as well as the upcoming Asset Management project (Phase 2). We are looking for an experienced Business Systems Analyst with experience in Asset Management and not a developer.

• Perform complex analysis of business and user needs
• Evaluate business and user needs to translate into system and process requirements
• Consider implications of applying technology and process changes
• Investigate system and process defects to understand root cause
• Lead cross-functional teams to analyze issues or evaluate changes
• Complete risk analysis for requested system and process changes and enhancements
• Facilitate mitigation of risks and remediation
• Document business and user requirements
• Create technical system and process specifications
• Generate process flow diagrams of system and business processes
• Document defects, issues, and risks for systems and processes
• Complete necessary documentation for change management process
• Develop process changes to meet business and user requirements
• Create integration plans for changes and enhancements
• Generate acceptance testing plans and scenarios
• Create or modify procedures to support business and system processes
• Implement system changes to applications and processes
• Adhere to change management procedures
• Interview business partners for requirements, challenges, and requests
• Interact with vendors to manage integrations, changes, and issues
• Facilitate meetings with other UCOP departments to gather requirements, troubleshoot issues, and implement changes
• Participate in strategy sessions to alter or create policies, processes, and procedures

Qualifications

• 8+ years of advanced knowledge/experience of business and process analysis functions
• Experience and skills managing data cleanups, tagging (AWS tags, potentially in ServiceNow) and begin mapping servers to applications
• Experience defining the data cleanup process
• Familiarity with Inventory/Asset Management, preferably in SN
• Demonstrated effective communication and interpersonal skills
• Ability to communicate technical information to technical and non-technical personnel at various levels in the organization
• Self-motivated and works independently and as part of a team
• Able to learn effectively and meet deadlines
• Demonstrates problem-solving skills
• Experience with process analysis, systems analysis, process architectures, and systems analysis methodologies
• Understanding of complex process and systems requirement documentation standards, such as Use Case modeling, User Story creations, and narrative description
• Experience interviewing people to gain information for systems and processes
• Demonstrated ability to work with others from diverse backgrounds
• Advanced skills and methodologies associated with process and software design, modification, and implementation
• Experience in the Higher Education sector is preferred
• Experience working in Agile, Agile SCRUM, and traditional Waterfall environments

Requirements

• Must live in CA or 1-2 hours from the Bay
• Contract duration: 6 months
• Start date: As soon as possible (around Nov 1st)