[Hiring] Business Systems Analyst @Fidelity Canada

Role Description

The Business Systems Analyst FCC is a technical expert who is responsible for examining, designing, and recommending specific application or operating systems based on business needs and requirements.

• Collaborate with business teams to elicit, analyze, and document API and integration requirements across a range of firm initiatives.
• Define API specifications, including request/response structures, payload formats, system interactions, and data mappings.
• Support API design and lifecycle management.
• Work with architects and developers to ensure APIs align with Digital Client Onboarding platform standards and business outcomes.
• Ensure API implementations meet Operations and Compliance requirements.
• Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts.
• Experience collaborating with cross-functional teams including business analysts, QA, developers, and product owners.
• Using continuous improvement methodologies, continually search for and take initiative to improve and/or eliminate ineffective processes to improve customer service or gain efficiencies.
• Collaborate with application development and vendors to identify potential solutions and help define the selection criteria.

Qualifications

• University Degree, preferably in Computer Science or equivalent relevant work experience.
• More than 3 years working experience in a business systems analyst role in Brokerage Securities Industry or Financial services with strong business and/or IT knowledge.
• Good understanding of Financial Products used in Securities Industry and Wealth Management.
• Strong knowledge of trading products, processes, and workflows within the Canadian financial services industry.
• Experience working with, or good knowledge of, front office trading desks, traders, and related stakeholders to support business initiatives and technology solutions.

Requirements

• Experience in requirement gathering and use cases development.
• Skilled in facilitating technical discussions and providing knowledge transfer to clients and internal staff.
• Experience working in an Agile environment on a self-managed team.
• Strong ability to present ideas, lead technical walkthroughs, and produce clear status updates.
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
• Strong technical aptitude and can adapt to new technologies quickly.
• Experience working with API integration.
• Familiarity with SoapUI, Postman, and XSD.
• Familiarity with JIRA and Confluence.
• Technical Business Systems Analysts (BSA) need a blend of strong communication, analytical, and problem-solving skills to bridge business needs with IT solutions, alongside technical expertise in SQL, data modeling, system architecture, SDLC methodologies, focusing on requirements gathering, process modeling, and technical documentation to design, test, and implement effective technology solutions.
• Core Technical Skills SQL & Databases: Proficiency in SQL, data modeling, and database design for data-driven insights.
• System Analysis & Design: Understanding system architecture, design principles, and software development lifecycles (SDLC).
• Data Analysis: Analyzing large datasets, identifying trends, and using visualization tools (Tableau).
• Programming: Familiarity with languages like Python or Java can be beneficial.
• Cloud Computing: Knowledge of cloud services and platforms.
• Cybersecurity: Understanding risk management principles.

Benefits

• Base Salary and Discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges $99,000 to $135,000, based on your experience and qualifications.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.
• Flexible working arrangements that vary based on role requirements.
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy.
• Parental leave top-up to 100% of your salary for a period of 25 weeks.
• Up to $650 for home office equipment.
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice.
• Diversity and inclusion programs, including an active network of Employee Resource Groups.
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation.