[Hiring] Business Process Engineer @Conch Technologies

Role Description

Strong experience in business process engineering, process design, workflow design, or operating model implementation.

• Advanced experience building Visio process maps, swimlanes, workflows, and decision diagrams.
• Strong ability to document roles, decision rights, ownership, handoffs, and governance.
• Experience working across both business and technology organizations.
• Experience supporting a Product Operating Model, Agile/product transformation, portfolio management, or enterprise operating model.
• Experience developing operating procedures, playbooks, governance models, RACIs, and decision frameworks.

Preference is for candidates with:

• Strong interviewing and facilitation skills — able to ask questions that uncover what is really happening versus simply documenting what someone says.
• Ability to facilitate conversations across multiple stakeholder groups and drive toward clear decisions.
• Able to move between high-level end-to-end process thinking and detailed workflow documentation.
• Strong written communication and documentation skills.
• Comfortable working in an environment where the operating model is still being developed and processes will evolve.
• Experience within financial services or another highly regulated environment.
• Familiarity with Product Manager, Product Owner, Technology Lead, Agile/Scrum, Portfolio Management, and governance roles.
• Demonstrated ability to take ambiguous or loosely defined processes and turn them into structured, understandable workflows.

Qualifications

• Strong experience in business process engineering.
• Advanced experience with Visio process maps and workflows.
• Experience in both business and technology organizations.
• Experience in Agile/product transformation.
• Experience in developing operating procedures and governance models.

Requirements

• Strong interviewing and facilitation skills.
• Ability to facilitate stakeholder conversations.
• Strong written communication skills.
• Experience in a regulated environment.

Benefits

• 100% Remote work.
• Contract to Hire position.
• Duration of 12+ months.