[Hiring] Business Operations Manager @Emerging Travel Group

Role Description

This is a full-time, remote position open to candidates residing in Thailand.

• Work with existing partners to improve commercial success;
• Assist in the process of registering and onboarding hotels to make it producing;
• Monitor the competitiveness of rates and availability and terms of cooperation;
• Work with analytical tools to develop data driven sales strategy;
• Cooperate with marketing, finance and support teams;
• Assist in running partner events;
• Seek for collaborations and synergies with the key market players.

Qualifications

• Relevant experience: Ideally, 2–5 years of experience in sales, business development, revenue management or e-commerce within travel or hospitality, particularly with hotels, hotel chains, hotel suppliers or OTAs.
• Market knowledge: Strong understanding of the Thai travel market and the local hotel industry, including its commercial dynamics and business practices.
• Commercial mindset: Experience driving sales and business development, negotiating commercial terms and identifying opportunities to increase bookings and revenue.
• Analytical skills: Ability to analyse booking and revenue data, identify gaps in supplier performance and understand how pricing, discounts, cancellation policies, commissions, rate types and other commercial conditions affect results.
• Technical understanding: Ability to identify technical anomalies and system deviations that affect hotel visibility, booking performance or revenue, and collaborate with relevant teams to resolve them.
• Ownership & results orientation: Proactive, ambitious and action-oriented, with a strong focus on results and the ability to thrive in a fast-changing environment.

Benefits

• Flexible schedules and opportunity to work remotely.
• Ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Internal programs for adaptation and training, development of soft skills, and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate prices on hotels and travel services.
• MyTime Day Off - an extra non-working day without loss of compensation.