[Hiring] Business Operations Associate @Fingerprint

Role Description

As a Business Operations Associate, you will play a pivotal role in shaping the strategic direction and growth of our company. This role reports to the VP of Business Operations and comes with the exciting responsibility of advancing critical strategic initiatives. Business Operations serves as the swiss-army knife of the organization - you’ll work on a diverse set of projects and no two weeks will be the same. You will collaborate extensively with colleagues from various departments, including Product, Engineering, GTM, People, and Finance. This role offers unique visibility into a hyper-growth startup, providing the opportunity to shape its trajectory and make a substantial impact.

Responsibilities

• Strategic Planning & Execution
  • Manage goal setting process and closely monitor progress, promptly identifying and addressing deviations from goals in collaboration with leadership.
  • Contribute to strategic planning by defining OKRs (Objectives and Key Results).
  • Conduct research to develop informed perspectives and recommendations that support leadership decision-making.
• High Quality Decision Making & Leadership Alignment
  • Ensure that every employee at Fingerprint has access to the right information at the right time, supporting better decisions and clarity among leadership.
  • Experiment, analyze, and develop recommendations that enable better business decisions.
  • Play an important role in planning and building content for our company-wide All-hands and offsites.
• Process Improvements & Efficient Operations
  • Partner with leaders throughout the organization to ensure widespread adoption of the company-wide operating system, fostering continuous improvements as we evolve and learn.
  • Create processes that streamline knowledge sharing and best remote work practices throughout the organization.
  • Become a Notion expert and help improve it as our Single Source of Truth (SSOT).
  • Roll up your sleeves and help wherever there is a critical need in the organization.

Qualifications

• 3 - 6 years of experience with a combination of management consulting, technology investment banking, venture capital, and/or startup operations.
• Exceptional attention to detail, marked by organizational prowess, proactiveness, and a commitment to rigor in your work.
• Strong stakeholder management skills, including effective written and verbal communication with senior leadership.
• Basic knowledge of SaaS financial and operational metrics (e.g., revenue, margins, burn, etc.), the ability to read a financial report, and form a view on business health.
• Analytical thinking with a track record of utilizing data to inform business decisions.
• Quick learner who embraces the ambiguity of a startup and has a proactive approach to problem-solving.
• Curiosity and fluency with AI tools and how they can improve the way work gets done.
• Role requires proficiency with macOS and comfort working fully remotely using tools such as Slack, Google Workspace, and Zoom.

Requirements

• Salary range: $92,000 - $125,000 based on function, level, and geographic location.
• Example salaries for specific locations:
  • LA, NY, Boston: $109,000 - $125,000
  • Chicago, Dallas: $92,000 - $106,000
• Final offer amounts are determined by multiple factors, including the successful candidate's location, experience, and expertise.
• Fingerprint teammates need to be authorized to work from their home location.

Benefits

• Dedicated to creating an inclusive work environment for everyone.
• Embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace.
• Strive to foster an environment where employees feel respected, valued, and empowered.
• Encourage people from underrepresented groups in tech to apply.