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Business Operations Analyst – Financial Systems Support @Dudek

[Hiring] Business Operations Analyst – Financial Systems Support @Dudek

Apr 03, 2025 - Dudek is hiring a remote Business Operations Analyst – Financial Systems Support. 💸 Salary: $80,000-$97,000. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Business Operations Analyst is a key contributor to the Business Operations Group, providing essential support to our financial systems, especially Deltek Vantagepoint, to ensure smooth operations within accounting and finance teams.

This role is ideal for a professional with Deltek Vantagepoint experience who excels at managing ad hoc and support requests, drafting process documentation, and executing system tests to maintain efficient financial operations.

The mission of the Business Operations Group is to deliver scalable, integrated solutions that empower our Practices and Firmwide Services teams to maximize revenue and operational efficiency through streamlined financial and operational processes.

  • Deliver first-line functional support for core financial systems, with a strong emphasis on Deltek Vantagepoint, ensuring that data integrity and reporting standards are maintained.
  • Act as the liaison between accounting teams and support functions, utilizing platforms such as Freshservice to track and analyze support requests.
  • Assist in creating and maintaining financial reports and dashboards that support month-end closing, financial planning, and operational analysis.
  • Work collaboratively with finance and accounting stakeholders to streamline financial processes, ensuring consistency and accuracy in reporting.
  • Manage ad hoc requests and system enhancements by gathering business requirements and drafting detailed process documents and Standard Operating Procedures.
  • Conduct thorough testing of system fixes and upgrades, ensuring that solutions meet the required financial and operational criteria before deployment.
  • Serve as a point of contact for user inquiries, troubleshooting issues, and escalating complex cases to ensure rapid resolution.
  • Assist in training end users and creating documentation that promotes system adoption and operational efficiency.
  • Support continuous process improvement initiatives by identifying opportunities for system and workflow enhancements.
  • Stay current with industry trends and best practices related to financial systems, reporting, and process optimization.

Qualifications

  • Bachelor’s degree in Business Administration, Accounting, Finance, or a related field, or equivalent experience.
  • 1-3 years of experience in Deltek Vantagepoint support, financial systems analysis, or a similar role - ideally with exposure to financial reporting tools and project-based ERP systems.
  • Demonstrated ability to manage support requests, prioritize tasks, and collaborate with various stakeholders.
  • Excellent analytical skills with the ability to assess business needs and propose practical solutions.
  • Proven communication skills, both verbal and written, with the aptitude to interact effectively with various stakeholders.
  • Experience with Freshservice or similar support ticketing platforms.
  • Familiarity with reporting tools and data visualization platforms.

Requirements

  • As a federal contractor, successful candidates are required to pass the following pre-employment requirements prior to beginning employment: pre-employment drug test and background check.

Physical Requirements

  • This job operates in a remote or office-based environment and this role routinely uses standard office equipment such as computers, phones, printers, etc.
  • This job requires occasional project site visits-based outdoors which can include excessive noise, uneven walking surfaces, extreme weather, moving vehicles and equipment.
  • This job requires working on a computer, sitting or standing for long periods of time in an office or remote office setting.
  • This job requires attending meetings, both in person and virtually as well as speaking on the phone with peers, clients, etc. Speaking, hearing and listening are required.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Proposed Salary Range

  • $80,000-$97,000
  • Final agreed upon compensation will be based on a variety of factors including but not limited to an individual’s related experience, education, certifications, skills, and work location.

Benefits

  • Competitive salary in an environment that promotes growth, career development, and a flexible work-life balance.
  • Medical, dental, and vision coverage.
  • Discretionary bonuses based on firmwide, divisional, and individual performance.
  • Yearly merit review.
  • Employee stock ownership program.
  • Dog friendly offices.
  • Generous Paid Time Off (PTO) packages for both salaried and hourly employees.

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Back to Remote jobs  >   All others
Business Operations Analyst – Financial Systems Support @Dudek
All others
Salary 💸 $80,000-$97,000
Remote Location
USA
Job Type full-time
Posted Apr 03, 2025
Apply for this position Unlock 54,454 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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