[Hiring] Business Applications Platform Expert @Stanford Health Care

Role Description

The Business Applications Platform Expert (Strata) is responsible for optimizing, managing, and maintaining the Strata decision-support and financial planning platform across the enterprise. This role ensures system configurations, upgrades, module implementations, and integrations are thoroughly tested, validated, and aligned with organizational financial and operational strategies. The expert collaborates with finance leaders, application analysts, operational stakeholders, and vendor partners to deliver robust platform performance, accurate reporting, and seamless end-user workflows.

This position is the primary role responsible for:

• Platform Administration & Optimization
• Testing & Release Management
• Workflow Automation
• Cross-Functional Collaboration
• Data Governance & Compliance

Qualifications

• Experience managing, configuring, or supporting enterprise software platforms (e.g., Strata Decision Technology).
• Demonstrated expertise in system testing, defect management, and user acceptance testing (UAT) processes.
• Proven track record of collaborating with finance, IT, and operational teams to streamline business workflows.
• Experience working within healthcare finance or clinical enterprise environments preferred.

Requirements

• Proficiency with platform management and tracking tools like ServiceNow, Jira, or Azure DevOps.
• Strong understanding of healthcare financial concepts, cost accounting, budgeting, or decision support.
• Relevant professional certifications (e.g., Strata Certifications, PMP, Agile/Scrum, or Healthcare Financial Management certifications).

Benefits

• Base Pay Scale: Generally starting at $74.73 - $99.04 per hour.
• The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.

Education Qualifications

• Bachelors degree in a relevant field (Information Systems, Computer Science, Health Informatics, Health Management, or related) is required.

Experience Qualifications

• 8+ years of progressively responsible experience in healthcare applications/IT, including demonstrated hands-on build and configuration experience in one or more core systems (Epic, Workday, Sectra, or other related application).
• Demonstrated track record of resolving complex, escalated problems that others have been unable to close, with measurable delivery outcomes.
• Experience partnering across multiple IT teams or portfolio verticals on solution design, without formal authority over those teams.
• Experience mentoring or informally coaching less experienced staff, without formal people-management responsibility.

Required Knowledge, Skills and Abilities

• Implementation-level, current fluency in one to two defined technical domains, with working fluency across adjacent, connected systems.
• Demonstrated ability to evaluate and recommend technical solutions and design configuration (including build-vs-buy and platform-native-vs-purpose-built tradeoffs) based on solution merit rather than default.
• Strong coaching and communication skills, with the judgment to influence without formal authority.
• Clear judgment regarding when a decision is theirs to make versus when it requires escalation to management or governance.
• Strong documentation discipline and habits that support knowledge transfer and incorporation into AI tools.
• Working knowledge of AI-enabled tools relevant to their domain, including the ability to evaluate them critically for real-world fit and monitoring methods.
• Ability to demonstrate continuing education to remain relevant within associated domain and industry direction.

Preferred Knowledge, Skills and Abilities

• Prior experience acting as a technical lead or informal project coordinator on smaller initiatives without a dedicated project manager.
• Experience contributing technical input to departmental or team roadmap planning.
• Familiarity with evaluating AI/automation solutions in a healthcare or enterprise IT context.

Equal Opportunity Employer

Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.