[Hiring] Bodily Injury Claims Representative @Traders General Agency

Role Description

The Bodily Injury Claims Representative position is primarily responsible for the handling of bodily injury and associated property damage claims that result from an automobile accident. The role requires a basic level of technical expertise along with sufficient problem-solving and organizational skills to gather details, investigate accidents, and manage the claims process. Every day is different as you work to resolve problems, and we ask that you be willing to work hard in a fast-paced and ever-changing environment. It is also expected this person exhibit strong interpersonal skills with other team members, while providing strong contributions to overall company and claims department success.

• Primarily investigates and handles bodily injury claims along with associated property damage claims, including questions of coverage, liability, and damages, of moderate to high complexity.
• Ability to deliver superior customer service through strong verbal and written communication skills.
• Interviews customers, claimants, and witnesses.
• Helps determine coverage and liability (who's at fault for the damages).
• Partners with appraisers/estimators to manage vehicle repairs.
• Sets timely, adequate reserves in compliance with the company reserving philosophy.
• Negotiates with customers and other insurance carriers.
• Demonstrates ownership attitude with the ability to be analytical and make accurate decisions.
• Personal computer literate with proficiency in the use of Word and Excel.
• Ensures all operations are consistent with the stated mission and direction set forth by Traders.
• All other duties as assigned.

Qualifications

• Bachelor's degree or four years related work experience.
• 1+ years of prior experience as an auto claims representative or equivalent experience.
• AIC or CPCU degree or equivalent insurance course preferred.
• Ability to obtain and maintain adjuster license in required states.

Requirements

• Compensation is commensurate with experience.

Benefits

• Group Medical/Dental/Vision
• Employee and Dependent Life Insurance
• Pet Insurance
• Paid Parental Leave
• Paid Time Off
• 401K Plan
• Training and Career Development
• Opportunities for Advancement