[Hiring] AVP, Technology Strategy and Operations @Chevron Federal Credit Union

Role Description

The AVP, Technology Strategy & Operations, serves as the operational leader for the Technology and Delivery organization and acts as a trusted operator, strategist, integrator, and execution partner to the Chief Information Officer. This role manages the business operations of Technology & Delivery by translating strategic priorities into coordinated execution, driving decision follow-through, strengthening leadership cadence, operating governance processes, and providing executive-ready synthesis so that reporting and decision materials are timely, accurate, and actionable.

This is not an executive assistant role. It is a senior business operations and execution role intended to improve leadership effectiveness, strengthen accountability, and help Technology & Delivery operate with clearer priorities, stronger governance, and better executive visibility.

Qualifications

• 8 to 12 years of related experience in technology operations, business operations, strategy, PMO leadership, management consulting, governance, transformation, portfolio management, or executive office operations required.
• Bachelor’s degree in business administration, technology management, information systems, organizational leadership, finance, or related field preferred.
• MBA or other relevant graduate degree preferred.
• Experience supporting senior executives, executive leadership teams, governance forums, people and technology change management, and enterprise-level decision-making strongly preferred.
• Experience preparing executive presentations, KPI decks, board-level materials, dashboards, scorecards, or strategic planning materials strongly preferred.
• Experience in financial services, credit union, banking, technology, consulting, or regulated environments preferred.
• Equivalent combination of education and experience may substitute for stated qualifications.

Requirements

• Operate the CIO Office rhythm, including leadership meetings, governance forums, planning sessions, decision logs, and action tracking.
• Own preparation and coordination of monthly Technology & Delivery KPI reporting and executive dashboards.
• Run the Technology Governance operating model, including forums, agendas, pre-reads, decisions, minutes, and follow-up actions.
• Support annual operating planning, quarterly reviews, portfolio visibility, and prioritization discussions.
• Prepare executive-ready materials for Senior Management, Strategic Council, Board, Supervisory Committee, and other leadership audiences.
• Proactively surface risks, dependencies, resource conflicts, and decision points requiring CIO or executive attention.
• Improve leadership team accountability, communication, coordination, and follow-through across Technology & Delivery.

Benefits

• Bonus/incentives for all regular employees.
• 401(k) with 8% company contribution.
• Medical, dental, and vision insurance for employees and dependents paid at 80%.
• PTO and paid sabbaticals.
• Tuition reimbursement.