[Hiring] Auto Claims Adjuster II @Horace Mann

Role Description

At Horace Mann, we know that behind every claim is a customer looking for guidance and support during an unexpected event. We are seeking an experienced Auto Claims Adjuster II to investigate, evaluate, negotiate, and resolve auto claims while delivering an exceptional customer experience.

In this role, you'll independently manage a diverse inventory of claims, applying your advanced claims knowledge to:

• Determine coverage
• Investigate liability
• Evaluate damages
• Negotiate fair settlements

The ideal candidate is a collaborative problem solver who thrives in a fast-paced environment and is committed to delivering timely, accurate, and compassionate service. Must be flexible to work shifts between 7a-7p central time.

Qualifications

• 2+ years of prior claims handling experience.
• Ability to independently manage an inventory of auto claims while making sound claims decisions.
• Strong understanding of insurance coverage, liability investigations, and claims handling practices.
• Ability to obtain and maintain all required state adjuster licenses.
• Excellent verbal and written communication skills.
• Strong organizational, analytical, and problem-solving abilities.

Requirements

• Experience investigating complex or multi-vehicle accidents (preferred).
• Demonstrated leadership and conflict resolution skills (preferred).
• Experience working in a customer-focused claims environment with responsibility for claim ownership from initial investigation through resolution (preferred).

Benefits

• Pay Range: $57,500.00 - $79,100.00 annually + bonus.
• Salary is commensurate to experience, location, etc.

Company Description

Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them, including insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.