[Hiring] Audio Specialist @Invisible Agency

Role Description

A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program’s mission is to evaluate and optimize model performance for real-world customer support use cases.

• Create and execute role-play–based evaluation scenarios that simulate realistic customer service interactions across multiple domains, including:
  • Flight bookings and travel support
  • Financial services
  • Telecommunications and technical support
• Contribute to the development of diverse and representative datasets used to assess conversational audio agents.
• Evaluate model performance across a standardized set of qualitative and quantitative metrics.
• Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow.

Qualifications

• Basic computer programming literacy, including:
  • Understanding of JSON structures
  • Familiarity with functions and methods
  • Ability to reason about structured data and simple logic
• Technical communication clarity when handling support-style problem-solving

Requirements

• Strong verbal communication skills in a simulated customer support context
• Access to a high-quality microphone to ensure clean, reliable audio input during evaluations
• Comfort working with structured prompts, evaluation rubrics, and technical guidelines

Benefits

• We offer a pay range of $8 to $25 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location.
• Final offer amounts may vary from the pay range listed above.
• As a contractor, you’ll supply a secure computer and high-speed internet; company-sponsored benefits such as health insurance and PTO do not apply.

Company Description

• Job title: Audio Specialist – AI Trainer
• Employment type: Contract
• Workplace type: Remote
• Seniority level: Mid-Senior Level