[Hiring] Associate Director, Cell Therapy Operations @Novartis

Role Description

This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you.

The Associate Director Cell Therapy Operations Manager is in the Northeast geography. This is a remote & field-based role that covers the following, but not limited to: New York, NY, Philadelphia, Pennsylvania, PA, Boston, MA. Associate must reside within territory, or within a reasonable daily commuting distance of 60 miles from territory.

The Associate Director, Cell Therapy Operations Manager (AD, CTOM) is a field-based operational leader responsible for training, onboarding, and qualifying CAR-T treatment centers to support the safe, compliant, and successful delivery of Novartis CAR-T therapies. The AD, CTOM serves as the primary operational partner to assigned treatment centers, supporting:

• Ordering
• Logistics
• Apheresis collection
• Site readiness
• Quality compliance
• Operational excellence

while collaborating cross-functionally to resolve complex challenges and improve site performance.

Qualifications

• Bachelor’s degree in science, healthcare, nursing, business, or a related discipline.
• Minimum 7 years of healthcare, pharmaceutical, biotechnology, specialty operations, or related industry experience.
• Experience supporting complex healthcare systems, treatment centers, academic medical centers, or multi-site institutions.
• Demonstrated experience in cell therapy operations, specialty therapy operations, or other highly regulated healthcare environments.
• Proven experience training, onboarding, educating, or supporting external healthcare stakeholders.
• Ability to effectively operate within matrixed, cross-functional organizations and influence stakeholders without direct authority.
• Strong project management, problem-solving, and operational execution skills with the ability to manage multiple priorities simultaneously.
• Excellent communication, presentation, and relationship-management skills with internal and external stakeholders.

Requirements

• Direct experience supporting CAR-T, cell therapy, apheresis, blood or tissue collection, cryopreservation, transplant, or related specialty operations.
• Experience working within GxP-regulated pharmaceutical, biotechnology, manufacturing, cell processing, hospital, or specialty healthcare environments.

Benefits

• The salary for this position is expected to range between $138,600 and $257,400 per year.
• Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.
• US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits.
• Employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.