[Hiring] Associate Director @Delivery Associates

Role Description

We are currently seeking a Head of Region who will lead Delivery Associates' operations across the Africa region, overseeing regional planning, colleague experience, recruitment, team utilization, and financial management. This role ensures that public sector transformation projects are delivered efficiently, adapted to local needs, and aligned with the firm’s global mission. The Head of Region will collaborate closely with central teams, including People, Finance, and Operations, as well as with Heads of Regions globally, to drive consistency, innovation, and impact.

Key Responsibilities

• Operational Oversight: Oversee the recruitment, utilization, and financial performance of the region in collaboration with central teams.
• Colleague Experience: Lead colleague experience for the region, embedding Diversity, Equity, Inclusion, and Belonging into onboarding and learning & development.
• Regional Team Leadership: Manage and mentor regional leadership teams, fostering a collaborative culture.
• Stakeholder Engagement: Build and maintain strong relationships with regional clients and colleagues.
• Business Development: Partner with market Practice Head on strategy alignment and collaborate with domain heads.
• Navigate Complex Engagements: Direct multi-stakeholder engagements in complex environments.

Core Competencies

• Communication: Ability to lead discussions and tailor messaging effectively.
• Teamwork: Efficient collaboration and delegation, fostering an inclusive environment.
• Problem Solving: Robust solution development approach, adapting for risks and opportunities.
• Results Orientation: An owner mentality, driving project success and promoting continuous improvement.
• Building DA: Commitment to growing and developing the firm.

Mindsets

• Global Mindset: Appreciation for complexities of working across multiple regions.
• Adaptability: Flexibility to manage projects in diverse cultural environments.
• Collaborative Leadership: Ability to build relationships and foster collaboration.
• Resilience & Problem-Solving: Capacity to navigate complex challenges and drive innovative solutions.

Required Skills/Experiences

• Global Operations Leadership: Over 10 years of experience managing multi-regional operations.
• Strategic Leadership: Ability to develop and implement region-specific strategies.
• Project Delivery Expertise: Proven track record in delivering large, complex projects.
• Cultural Sensitivity and Communication: Strong cross-cultural and communication skills.
• Team Leadership: Effective team leader fostering collaboration.
• Consulting and Public Sector Impact: Expertise in high-impact consulting focusing on public sector transformation.

Education

• Master’s or higher in Public Policy, International Development, Business, or a related field preferred.

Fluency in English

• Exceptional verbal and written communication skills in English are essential.
• Proficiency in French is highly valued and considered a significant advantage.

Authorization + Location Requirements

• Must be based in Africa.

Our Values

• Passion: It is all about impact.
• Excellence: Delivering to the highest standards.
• Humility: Pride without ego.