[Hiring] Associate, Admissions Learning and Development @Charlie Health Internal Candidates
Mar 26, 2025 - Charlie Health Internal Candidates is hiring a remote Associate, Admissions Learning and Development. 💸 Salary: $55,000 - $75,000 per year, plus bonuses. 📍Location: USA.
Role Description
The Learning and Development Associate will have the opportunity to support and execute on the training and onboarding plans and solutions for the rapidly growing national Admissions team at Charlie Health. This position will ensure the timely, thorough, and consistent onboarding of all of our admissions and intake team new hires with a goal to have new employees onboarded and in the field as effectively and efficiently as possible.
This position will also support the ongoing staff development needs of the admissions team including:
- Helping lead and identify best practices training
- Clinical overview training
- Salesforce Trainings
- Other related curricula
This position will work closely with the Sr. Director of Admissions and Admissions Manager team to identify and respond to knowledge gaps, marketplace objections, and challenges to optimize the admissions team and remove barriers to success. This position will also support in conducting training for other internal departments on the roles and needs of the admissions team to ensure cross-functional success.
Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.
Responsibilities
- Assist to develop, implement, and manage training programs -- both ongoing and individual -- for admissions team new hires nationally.
- Assist in editing and maintenance of the admissions onboarding manual.
- Work with other departments to ensure appropriate cross-functional training between admissions and other clinical and non-clinical functions.
- Assist to develop, implement, and manage training programs for existing admissions employees.
- Assist with Quality Assurance as needed.
- Partner with the Business Operations team to collect and analyze data.
- Work with the Sr Director of Admissions, Director of Outreach Training, Onboarding & Development, Care Experience, Business Operations, and Executive Leadership to ensure strategies and tactics support business, growth, and mission across departments.
- Become a Salesforce Super User to provide training and consultation to the admissions team.
Qualifications
- Minimum of 6 months+ of sales or relevant behavioral health experience required
- Previous experience in learning and development, training, or a related field preferred
- Highly proficient in Salesforce, G-suite including Google Slides and Zoom
- Ability to create engaging and effective training materials
- Ability to lead training sessions and workshops
- Bachelor's degree preferred
- Work authorized in the United States and native-equivalent or better in English
- Microsoft Office proficiency
- Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
- Ability to energize, communicate, and build rapport at all levels within an organization
- Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
Benefits
- Comprehensive benefits to all full-time employees
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
$55,000 - $75,000 per year, plus bonuses
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 26, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
