[Hiring] Assistant Security Account Manager @Allied Universal

Role Description

Allied Universal is looking to hire an Assistant Account Manager. The Assistant Account Manager job is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.

• Assist with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location.
• Assign work tasks to Security Professionals and direct their work throughout the day.
• First direct supervisory contact for shift supervisors or Security Professionals regarding performance, operations, and department needs.
• Supervise, motivate, coach, and train Security Professionals.
• Evaluate work performance of Security Professionals and make recommendations regarding assignments.
• Ensure Post Order manual and all other post and training information is properly maintained and updated.
• Assist the Account Manager in conducting interviews and evaluating new employees.
• Conduct on-the-job training of new employees assigned to post or when changes to post orders are made.
• Oversee all reports, logs, and pass downs generated by and for the Security Department.
• Manage and supervise all sub-units within the Security Department, such as fire control room, command center, and loading docks.
• Respond to minor incidents ensuring appropriate action is taken and reports are properly completed.
• Identify personnel problems at posts and forward issues to Account Manager or Field Supervisor.
• Make recommendations for counseling and/or disciplinary action, including termination.
• Respond to client or site emergencies and maintain positive client/security relationships.
• Occasionally perform Security Professional type job duties on an as-needed basis.

Qualifications

• Minimum high school diploma or equivalent.
• Minimum three (3) – five (5) years of professional-level experience required.
• Prior experience in the security industry, law enforcement, and/or military required.
• Must possess a valid state Guard License or have applied for one prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience.
• Energetic and focused personality with a demonstrated ability to take initiative.
• Strong customer service orientation with the ability to resolve client issues professionally.
• Professional, articulate, and able to use good independent judgment and discretion.
• Ability to train and coach others effectively.
• Outstanding verbal and written communication skills required.
• Must be available to work outside normal shift schedule on an as-needed basis.

Requirements

• Must maintain current active status of Guard License at all times.
• Must carry the license at all times while on duty.
• Clean driving record and minimum level of insurance as required by Company policy.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation time offered at an accrual rate of 3.08 hours biweekly.
• Unused vacation is only paid out where required by law.

Company Description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.