[Hiring] Application Technical Specialist @Nordea Bank Abp, filial i Sverige

Role Description

We are looking for a full-time Application Technical Specialist - Payments to strengthen Application Management within Embedded Banking Technology. In this role, you will combine hands-on technical application expertise with responsibility for keeping important payment services stable, secure and well managed.

Meet the Application Management team in Embedded Banking Technology. We help keep Nordea's corporate payment applications reliable, secure and ready for change, so our customers can send files and access information about their transmissions with confidence.

You will work with a portfolio of business-critical corporate payment applications, which spans mainframe and Java-based solutions and supports file-based payment services for corporate customers.

This is a technical application management role. You will be expected to understand application behaviour, integrations, logs, data flows, batch and file processing, production issues and operational dependencies. You will also act as the technical counterpart to a managed service partner, ensuring that analysis is clear, responsibilities are understood and agreed actions are completed.

Main responsibilities in this role:

• Investigate production issues across mainframe, Java applications, integrations, logs, batch/file flows and operational data.
• Act as the technical counterpart to a managed service partner, reviewing analysis, challenging unclear conclusions, clarifying responsibilities and following agreed actions through to completion.
• Support incident, problem and change management, including customer impact assessment, root cause review, production releases and technical verification.
• Coordinate operational risk, vulnerability and stability follow-up, translating findings into clear actions with the right internal teams and suppliers.
• Improve monitoring, documentation, runbooks, operational procedures and automation to reduce recurring incidents and manual work.

Qualifications

• Solid experience in technical application management, production support, application operations or a similar role involving business-critical applications.
• Practical experience with mainframe environments, batch/file processing, integrations and production support.
• Working understanding of Java-based applications, logs, infrastructure dependencies and operational monitoring.
• Experience with incident, problem and change management, including production releases and post-release technical verification.
• Experience working with external service providers or managed service partners, including reviewing technical analysis and challenging conclusions when evidence, root cause or responsibilities are unclear.

Requirements

• Are technically curious and like understanding how applications really work end to end.
• Take a structured approach, distinguish symptoms from root causes and follow actions through to completion.
• Know when to solve an issue yourself, when to involve specialists and when to coordinate follow-up with the appropriate team.
• Communicate technical issues clearly, including customer impact, evidence, risks and recommended next steps.
• Can work constructively with suppliers and internal teams, setting clear expectations and challenging delivery when needed.

Benefits

• Opportunity to work in a dynamic and innovative environment.
• Participation in planned release and verification activities outside normal business hours may be required.

Company Description

We are Nordea, a place where traditions meet tomorrow. We're not just a bank; we're a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people's daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth.

We have a 200-year history of supporting and growing the Nordic economies, and our values are deeply rooted in these open, progressive and collaborative societies.