[Hiring] Application Delivery Engineer @UPMC

Role Description

UPMC is looking for an Application Delivery Engineer Intermediate to join their team. This position will be a fully remote role.

• Support Information Assurance Services efforts to develop secure systems and networks through the identification and use of automated tools, execution of security processes, procedures, and reporting.
• Work with Data Stewards and Application Support representatives to ensure delivery of highly available and secure applications.
• Assists with Auditing exercises. Develops and executes plan to remediate shortfalls.
• Evaluate application and infrastructure designs for compliance with hardening standards, monitoring and compliance, incident response, and disaster recovery requirements.
• Participates in 24x7 on call rotation and supports Application Delivery changes and issues outside of standard business hours as needed.
• Demonstrate a high-level functional understanding of network routing and switching technology for the purpose of solving network connectivity problems and implementing network configurations.
• Uses sniffers and other advanced tools to troubleshoot and isolate source of application issues at the packet level.
• Escalates and communicates issues as appropriate to management and stakeholders.
• Promote/teach IT security awareness, basics and literacy, and training to IT and non-IT employees commensurate with their responsibilities.
• Proactively apprises management of issues affecting project status and offers solutions to solve the issues.
• Seeks to improve overall service to customers by analyzing past events & issues and looks for improvement opportunities.
• Improves security and efficiency of applications delivery through automation and the use of technical capabilities.
• Coach and mentor team members on managing and troubleshooting the Application Delivery architecture and supporting systems.
• Assists and mentors others involved with project planning and execution.
• Offers constructive criticism and contributes in a positive manner.

Qualifications

• Typically has a four-year academic degree including courses in computer programming, systems analysis, system development, or systems engineering and/or has acquired two years of core IT skills and knowledge via practical experience.
• Intuitively grasps familiar, stable system performance situations.
• Ability to independently respond to unfamiliar, undefined, unexpected, or unstable situations with the professionally prescribed standard response.
• Ability to establish and maintain effective work relationships with all levels of personnel both internally and externally; e.g. leadership, executives, application owners, and vendors.
• Strong working knowledge of:
• Network principles best practices and standards
• Packet Analysis
• Web Application Firewalls and Next Generation Firewalls
• Linux and Windows Operating Systems
• Security Frameworks

Requirements

• F5-Certified Big-IP Administrator or equivalent preferred.
• Act34

Company Description

UPMC is an Equal Opportunity Employer/Disability/Veteran.