[Hiring] Analyst Lead, Managed Service @FIS

Role Description

The future of money is being built right now. At FIS, we help the world’s businesses, banks and communities move, manage and grow money with confidence. Join a team that values fresh thinking, works together to solve complex challenges, and creates technology that powers everyday life.

As Analyst Lead, Managed Service, you will be focused on the ‘run’ aspect of our managed services contract where you will work closely with customers, business analysts, product teams and other stakeholders to deliver quality managed services. You will drive analysis and design of quality technical solutions ensuring alignment with business and IT strategies and complying with FIS architectural standards. You will also be:

• Leading all the deliveries and development for our payment as a service managed services platform for all the payments products hosted in a multi-tenant platform, involving in delivering enhancements while maintaining annual product updates and scheme compliances.
• Team lead (both offshore and local) and providing production support on a rostered basis with offshore developers and product teams to ensure customers' service levels are met.
• End to end project delivery responsibilities – initial requirement refinement, estimates, designs, build, testing support and implementations.
• Working cohesively and following up with various stakeholders and external product development teams to ensure quality deliverables and timelines are met.
• Participating in project enhancements work and ensuring seamless transition to the run space.

Qualifications

• Payment domain and card schemes knowledge and experience.
• Experience with product-based deliveries and maintenance.
• 10+ years of experience in a similar role with Australian working rights.
• Strong sense of people leadership, project deliveries and technical solution designs.
• Technologies – strong C++ experience along with Unix/Linux, Oracle, SQL, Perl scripting, Shell scripting and Java for UI development. Mainframe experience is highly desirable or willingness to learn on spot.
• ‘Can Do’ attitude, loads of initiative, positive, ownership, accountability, multi-tasking, passionate are some traits we look for.
• Strong analytical and problem-solving skills with an urge for continuous learning attitude.

Requirements

• Highly Desirable: Experience with FIS’ DataNavigator, IST MAS & Clearing product suites.
• Mainframe experience (or willingness to learn to support).
• Experience working with any payment switches.

Benefits

• Internal career growth opportunities.
• Opportunities to innovate in fintech.
• Inclusive and diverse team atmosphere.
• Professional and personal development.
• Resources to contribute to your community.