[Hiring] Analyst - Corporate Yardi System Administrator @Bridge Investment Group

Role Description

The Corporate Yardi System Administrator supports the administration, configuration, maintenance, and ongoing improvement of the Yardi platform. This role works closely with various business functions to help ensure Yardi supports secure, consistent, and efficient business processes.

This position combines day-to-day application administration with functional support, troubleshooting, testing, documentation, and process improvement.

• Develop broad knowledge of the Yardi environment.
• Assist with system and access-related requests.
• Research issues and support changes and enhancements.
• Partner with experienced team members, business stakeholders, and vendors for technical expertise.

Qualifications

• Hands-on Yardi Voyager administration, application support, or related Yardi experience in a property management or real estate environment.
• Working knowledge of Yardi configuration, security, user administration, troubleshooting, workflows, and business process support.
• General understanding of how Yardi configuration, security, data, reporting, integrations, and financial processes interact.
• Basic working knowledge of SQL and/or YSQL, or the ability and willingness to develop query skills for troubleshooting and data validation.
• Experience participating in system testing, upgrades, enhancements, user acceptance testing, or production validation is preferred.
• Familiarity with accounting or financial processes within Yardi and an understanding of the importance of data integrity and internal controls.
• Ability to research issues, manage multiple priorities, follow established procedures, and escalate appropriately when additional support is needed.
• Strong communication and documentation skills with the ability to work effectively with technical and non-technical teams.
• Bachelor's degree in Information Technology, Computer Science, Accounting, Finance, Business, Real Estate, or a related field is preferred; equivalent relevant professional experience will also be considered.

Requirements

• Support the administration of Yardi Voyager and associated modules, configurations, workflows, interfaces, permissions, and scheduled processes.
• Assist with system configuration and enhancement requests while considering business needs, downstream impacts, security, controls, and maintainability.
• Work with business stakeholders and senior team members to understand operational and financial requirements and translate them into appropriate Yardi solutions.
• Identify opportunities to improve system functionality, consistency, efficiency, and user experience.
• Research and troubleshoot Yardi issues involving configuration, data, workflows, security, reporting, and integrations.
• Administer users, roles, permissions, menu access, workflows, and other role-based security configurations.
• Use SQL/YSQL and available system tools to research issues, validate data, and support troubleshooting and reconciliation activities.
• Participate in testing for Yardi upgrades, plugin updates, patches, enhancements, and configuration changes.
• Create and maintain SOPs, runbooks, configuration documentation, testing materials, and knowledge articles.

Benefits

• Comprehensive insurance options, including Medical, Dental, and Vision.
• Optional coverage such as Critical Illness, Accident, Legal & Identity Theft, and Pet Insurance.
• Company-paid Life Insurance, with the option to purchase additional coverage.
• Company-paid Long-Term Disability coverage.
• Access to a benefits concierge service for personalized support.
• Access to mental health and well-being resources.
• 401(k) Plan with dollar-for-dollar company match up to 6% of pay.
• Paid Time Off (PTO) and 11 paid holidays annually.
• Parental Leave options after six months of employment.
• Tuition Reimbursement of up to $5,000 per year for pre-approved education expenses.