[Hiring] AML Analyst @Zepz

Role Description

We are looking for dynamic AML Investigation Analysts to join our Belgium AML team, on an initial 12 month fixed term contract, to ensure compliance with National Bank of Belgium (NBB) regulations and relevant company policies related to Anti-Financial Crime.

As an AML Investigation Analyst, you will support all Anti-Financial Crime tasks including:

• AML
• Terrorism financing
• Sanctions
• KYC
• Fraud

Key responsibilities include:

• Detect Money Laundering typologies and Financial Crime patterns.
• Handle external and internal requests to detect potential financial crime.
• Accurately risk assess new and existing customers, resolving appropriate issues where required.
• Communicate with customers via email to meet ongoing customer due diligence requirements and obligations.
• Investigate narrative reports on suspicious account activities drafted by our 1st line of defense, in strict accordance with our processes and the Belgium AML Law.
• Provide constructive feedback to the 1st line of defense to improve the quality of narrative reports and alert generation.
• Support enquiries from external parties reaching Zepz and handle these cases based on our processes.
• Evaluate escalations relating to Sanction Screenings and PEPs.
• Draft Suspicious Activity Reports (SARs) and prepare case files for final submission to the authorities.
• Handle Ombudsfin related customer complaints.
• Devise new and enhanced typologies for transaction monitoring including indicators and scenarios that relate to Zepz’s customers’ typical behavior.
• Uphold the quality standards of the team and organisation, while successfully driving your day-to-day tasks in line with the companies target KPIs and SLAs.
• Participate in remediation exercises, lookbacks, and targeted ad-hoc reviews of specific customer segments to ensure legacy files meet current compliance standards.
• Develop a good understanding of the compliance framework to support improvements and enhancements to our existing operational processes.
• Support peers and colleagues from our global departments and provide training where necessary.

Qualifications

• Minimum 3 years relevant experience in the AML and KYC industry.
• University degree or equivalent educational background.
• In-depth knowledge of Belgium AML regulations on Financial Crime, AML, terrorism financing, sanctions, KYC, and fraud.
• Fluency in English and at least one other key European language (French or Dutch preferred).
• Excellent communication skills both verbal and written.
• Detail oriented, diligent, and reliable.
• Hands-on mentality and take on ownership.
• Enjoy a fast-paced working environment, show high willingness to learn and work autonomously.
• Able to prioritize time-critical tasks and have strong organizational skills.
• Comfortable providing challenges to the business where required.
• Able to work in a remote environment.
• Actively help yourself (and others) be successful.
• Continuously learn and challenge the status quo.
• Think globally, act locally.
• Strong bias for action.
• Give and receive open, direct, and timely feedback.

Requirements

• Genuine curiosity about AI and how it can be applied in your area of work.
• Practical experience using AI tools in a professional context.
• Strong AI literacy — understanding of what AI assistants can and cannot do.
• Awareness of the ethical considerations and responsible use of AI in the workplace.
• Prior experience using Claude (Anthropic) is a nice-to-have but not essential.

Benefits

• Unlimited annual leave.
• Great healthcare benefits.
• Employee discounts.