[Hiring] Air Freight Operations Specialist @Expedock

Role Description

• Initiate shipment requests and create shipment records in CargoWise.
• Prepare and send draft Air Waybills (AWBs) for review and processing.
• Prepare and send required shipment documents, including on-hand reports and shipment photos.
• Monitor shipment movements and update shipment statuses throughout the shipping process.
• Prepare arrival notices and coordinate customs release for shipments with no identified issues.
• Track shipments through final delivery and follow up on outstanding movement or delivery updates.
• Process shipment billing after completion and ensure relevant shipment records are properly documented.

Qualifications

• Experience in air freight operations, international logistics, or freight forwarding.
• Familiarity with CargoWise or similar freight management systems.
• Understanding of air freight documentation, including Air Waybills (AWBs), and shipment processing.
• Knowledge of import and export shipment workflows, including customs clearance and final delivery coordination.
• Strong attention to detail when handling shipment records, documentation, tracking updates, and billing.
• Good communication and coordination skills when following up on shipment status and delivery requirements.
• Ability to manage multiple shipments and ensure tasks are completed accurately and on time.
• Amenable to working night shifts.

Benefits

• Stay protected with healthcare benefits and use accrued leave credits after your third month of engagement.
• Work from home alongside a collaborative team that values growth and mutual success.
• Get up to speed quickly with structured onboarding and client-specific training designed to help you become a subject matter expert in your assigned workflows.