[Hiring] Advisory Presales Solution Consultant - Risk & SecOps @ServiceNow

Role Description

As a member of our Risk & Security Solution Consulting team, you will have a major impact on our future success by supporting the Risk & Security Solution Sales Team in driving net new business. You will guide revenue for our risk products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning, as well as the risk domain itself, during sales cycles.

What you get to do in this role:

• The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific advisory support during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
• Support solution sales as a technical and domain expert of a client-facing sales team.
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs.
• Understand customer challenges and goals and map this back to solution capabilities.
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues.
• Act as the domain SME across the core areas of risk (including but not limited to Risk Management, Internal Controls, Regulatory Compliance, Policy Management, Cyber Risk, TPRM, BCM, Operational Resilience, Privacy and ESG).
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team.
• Identify, build-out and deliver cross product sales opportunities (solutions that cover multiple different ServiceNow solutions) that map to customer challenges and industry needs.
• Stay current on competitive analysis, trending regulatory and risk developments and broader market differentiation.
• Support/speak at marketing events including executive briefings, conferences, user groups, and trade shows.

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Proven (c. 6-10 years) pre-sales solution consulting or sales engineering experience with specific demonstrable knowledge of GRC and SecOps topics and solutions.
• Deep domain expertise in GRC, Information Security, Security Operations, AI Governance, Third Party Risk Management, or Operational Resilience.
• Executive presence and business acumen to operate as a peer with C-suite buyers.
• Self-starter mentality with demonstrated ability to operate autonomously and drive outcomes independently.
• Technical fluency to conduct early stage product demonstrations and understand API/integration patterns.
• Proficiency with the ServiceNow platform or technical experience with cloud software solutions.
• Experience working collaboratively with product management, product marketing, partners, and professional services.
• Proven soft skills relating to effective presentation of content and working collaboratively in a team.
• Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence.
• The ability to travel, as necessary with offices in Munich, Frankfurt, Berlin, Hamburg and Dusseldorf.
• Fluency in English and German essential.

Company Description

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us for assistance.