[Hiring] Administrative Support 2 @Georgia Department of Revenue

Role Description

The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

The DHS’ Division of Child Support Services (DCSS) is seeking candidates to fill the position of Administrative Support 2. This position will report to the Administrative Services Supervisor and is located in Elbertson, GA (Elbert County).

Under general supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel. The work includes operating standard office equipment.

Qualifications

• High school diploma/GED
• Two (2) years of general office or administrative experience
• One (1) year of work experience involving customer service in an office environment
• Work experience using Microsoft Office Suite, and/or standard software applications in an office environment

Requirements

• Performs general office management/secretarial/bookkeeping duties, including keyboarding, filing, generating and managing correspondence (reports, documents, memos, forms, presentations), addressing telephone inquiries, duplicating documents and other activities to assist staff in preparing for and making presentations
• Completes data entry assignments
• Receives and properly manages incoming and outgoing mail and telephone communications
• Orders supplies and equipment for the office
• Ensures general maintenance and repair needs for telephones, technology and other items necessary to ensure efficient office operations
• Assists supervisor with maintenance of budget data
• Maintains files of required reports and records
• Organizes professional learning opportunities for staff, including registration, duty leave, travel arrangements and expense reports
• Maintains time and attendance records for staff
• Registers and transfers cases
• Maintains confidential records
• Engages in other specialized activities relative to the office, program, divisions or agency
• Facilitates the day-to-day operation of the office while the supervisor is off site
• Performs other professional responsibilities as assigned

Benefits

• Generous benefits package
• Unique training opportunities
• Employee retirement plan: 401(k) plan and 457 plan
• 13 paid holidays
• Vacation & sick leave
• Medical, dental, vision, long/short-term care, life insurance
• Employee discount programs
• Telework opportunities depending upon the position(s)

Company Description

The State of Georgia is committed to improving the lives of its citizens and provides a wide range of services through various agencies and entities.