[Hiring] Administrative Clinical Support Specialist I @Alliance Health

Role Description

The Administrative Clinical Support Specialist I performs a range of administrative tasks, resolves problems, and may coordinate administrative support activities that require knowledge of program operations, policies, and processes. The position will be responsible for:

• Transferring clinical data
• Conducting pre-review screening of prior authorization requests
• Completing discharge documentation
• Ensuring administrative supports are in place to meet required departmental deadlines in accordance with contractual, federal, and accreditation standards

This position is full-time remote. Selected candidate must reside in North Carolina. While there is no expectation of being in the office routinely, they may be required to report to the Alliance Home Office (Morrisville, North Carolina) for business meetings as needed.

Qualifications

• High School diploma
• Four (4) years of related administrative experience
• Minimum of two (2) years performing administrative support functions, preferably within a clinical, health information, or healthcare administrative setting

Requirements

• Demonstrates consistent compliance in handling, accessing, transmitting, and storing sensitive clinical data
• Strong technical aptitude and efficiencies in navigating multiple platforms/portals
• Knowledge of office management, including the ability to organize workflow and coordinate activities among department staff
• Ability to calculate, summarize, compile, and tabulate numerical material
• Ability to maintain work standards of program activities and analyze and correct errors
• Ability to maintain effective working relationships with other employees and the public
• Proficiency with databases and the ability to navigate through SharePoint
• Knowledge of NC Tracks & Alliance Medical Records electronic system
• Ability to collaborate with multi-departmental and multi-unit teams
• Proficiency in Microsoft Office products (such as Word, Excel, Outlook, etc.)

Benefits

• Medical, Dental, Vision, Life, Long Term Disability
• Generous retirement savings plan
• Flexible work schedules including hybrid/remote options
• Paid time off including vacation, sick leave, holiday, management leave
• Dress flexibility

Salary Range

$20.73-$26.43/ Hourly. Exact compensation will be determined based on the candidate's education, experience, external market data, and consideration of internal equity.