[Hiring] Administrative Assistant @Inside Out Hiring

Role Description

We are looking for an outgoing, positive, and organized Administrative Assistant who enjoys working with people and has a happy, upbeat attitude. This is a high-volume communication role that requires someone who is comfortable answering a large number of calls and conducting frequent patient outreach throughout the day.

Key Responsibilities

• Answer a high volume of incoming patient calls and provide friendly, professional assistance.
• Conduct frequent outbound calls and patient outreach for follow-ups and outstanding needs.
• Handle patient follow-ups and ensure paperwork is complete and hair/specimen samples are mailed in a timely manner.
• Schedule and manage appointments accurately and professionally.
• Respond to patient inquiries and provide excellent customer service.
• Manage and update spreadsheets, reports, and administrative records.
• Follow up on outstanding tasks and ensure deadlines are met.
• Collaborate with the internal team to maintain smooth workflows and efficient task completion.

Qualifications

• Outgoing, friendly, and naturally positive with a happy, can-do attitude.
• Comfortable talking to patients throughout the day and making frequent outbound calls.
• Excellent English communication skills, both verbal and written.
• Highly organized with strong attention to detail.
• Able to manage multiple tasks and priorities efficiently.
• Tech-savvy and comfortable using spreadsheets, scheduling tools, and administrative platforms.
• Self-starter with strong follow-up skills.
• Professional, dependable, and team-oriented.

Requirements

• C1 English level is required; the selected candidate will be speaking strictly in English during their whole shift.
• Please submit your resume and audio recording in English.

Benefits

• Salary: $1500-$1600 per Month
• Work Schedule: Monday to Thursday, 9:00am-7:00pm, Friday 9:00am-1:00pm (EST)
• Target Start Date: ASAP