[Hiring] Administrative Assistant @Cencora

Role Description

This role is in support of Cencora's patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.

• Travailler avec l'équipe de développement et le groupe des TI pour concevoir des outils d'analyse de rapports à usage interne et externe;
• Travailler avec l’équipe technique pour établir des protocoles afin d’extraire des données provenant d’une multitude de sources selon une procédure normée;
• Analyser de grandes quantités de données afin de fournir des rapports concis et ciblés pour les clients internes et externes;
• Supervision de Business Objects Data Warehouse et rapport sur l’environnement;
• Formation des utilisateurs finaux des outils analytiques développés par l'équipe de veille stratégique;
• Gestion des subordonnés directs au sein de l'équipe de veille stratégique;
• Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program;
• As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments;
• Liaise with Program managers to ensure copayment KPIs are met;
• Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments;
• Liaise with 3rd party payment administrator to ensure accurate electronic payment processing;
• Establishes and maintains office files, makes appointments and arranges meeting rooms as required;
• Compiles information from various sources and utilizes the information for uses such as generating reports;
• Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies; makes corrections and notifies appropriate personnel of any modifications;
• Updates and maintains pertinent business information via computer or department files;
• Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time;
• Drafts and types correspondence and/or presentations to be sent to internal and external contacts;
• Responsible for managing multiple projects for many departments within a business segment or across multiple business segments as required;
• Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues;
• Maintains and promotes positive and professional working relationships with associates and management;
• Complies with all appropriate policies, procedures, safety rules and regulations;
• Responsible to report all Adverse Events to the assigned units/departments;
• Performs related duties as assigned.

Qualifications

• Formation postsecondaire dans un domaine connexe;
• De 3 à 5 ans d’expérience dans un rôle administratif dans un environnement pharmaceutique;
• Connaissance approfondie de la suite Microsoft Office essentielle;
• Exactitude démontrée dans le traitement de grands volumes de données;
• Excellentes compétences en communication et en relations interpersonnelles;
• Capacité à travailler de façon autonome et en équipe;
• Capacité d’adaptation au changement et apprentissage de nouvelles compétences au besoin;
• Bilinguisme (français/anglais) préféré.

Requirements

• Post-secondary education in a related field;
• 3-5 years’ experience in an administrative role in a pharmaceutical setting;
• In-depth knowledge of the Microsoft Office Suite of applications is essential;
• Proven accuracy when processing large amounts of data;
• Candidate must have strong communication and interpersonal skills;
• Ability to work independently and in a team environment;
• Adaptability to change and to learn new skills as required;
• Bilingual, French/English preferred.

Benefits

• We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day;
• Traditional offerings like medical, dental, and vision care;
• A comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness;
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave;
• A variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.