[Hiring] ADAS Service Analyst @CollisionRight

Role Description

The ADAS Service Analyst is an important role of ensuring all vehicle ADAS, safety systems and active/passive sensors are properly restored to their OEM working condition by:

• Analyzing vehicle scan data
• Analyzing collision damage and collision damage repairs
• Researching OEM repair procedures
• Communicating with collision repair centers
• Scheduling ADAS calibrations

ADAS training, continuing education and internal technical support is provided by CollisionRight.

After internal training completion, the ADAS Analyst must be able to:

• Analyze a vehicle's all systems module scan and determine which calibrations are needed that meet and exceed the OEM repair requirements for a vehicle equipped with ADAS and safety components, after a collision and repair has been made
• Have an understanding of vehicle module scan data
• Determine vehicle damage and repairs being made by photos of damage and collision repair estimate
• Use various automotive service information programs to identify proper repair requirements
• Use internal collision center software and email as a means to communicate post collision repair requirements and upload required documents
• Communicate with internal and external teams to ensure administrative duties are productive and efficient
• Provide customer service focused support, developing relationships and delivering consistency
• Adequately explain ADAS recalibration specifications and repair planning needs to CollisionRight repair center personnel
• Participate in training sessions
• Complete ADAS training and applicable certifications
• Work remotely with time management skills and strong work ethic
• Maintain excellent customer service through our company core values
• Adhere to all company and body shop policies, procedures, and safety rules

Qualifications

• One (1) year of experience in automotive/collision repairs (any area)
• ADAS systems knowledge and/or experience (preferred)
• Collision estimator and/or repair experience (preferred)
• Knowledge and/or experience of automotive diagnostic repair (preferred)
• ASE or I-Car certifications (preferred)
• Understanding of technology & basic software programs
• Ability to learn and understand collision repair processes and terminology
• Ability to learn scan tools and factory software
• Ability to use computers, mobile devices, and related technology efficiently
• Self-motivated, positive attitude, with a customer focused approach
• Must be able to work remotely with internet access and workspace
• Occasional company paid travel for training may be required as needed
• Must have a valid driver’s license and ability to pass and maintain a clean MVR check(s)
• Ability to work in front of multiple PC monitors for at least 8 hours per day without stress and fatigue
• Must be able to multi-task and work in a steady high paced environment

Requirements

• This position description is intended to be dynamic and subject to change.
• Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department.
• This position may be required to execute special projects or other related duties on occasion.