[Hiring] Ad Operations Specialist @BetterHelp

Role Description

As the Ad Operations Specialist, Audio at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. You will help manage and evolve our ad operations for podcast, radio, and digital radio advertising strategies in our US and Non-US markets.

• Work alongside the Audio Strategy team by managing all operations related to podcast, radio, and digital radio advertising.
• Process insertion orders by entering data and information of the buys into our systems.
• Generate PO order numbers with the accounting department.
• Assist with Billing/Reconciling at the end of the month to ensure all partners are paid correctly and on time.
• Help ensure that our ads run correctly by utilizing QA and pixel tools like Podscribe.
• Manage compliance efforts for our channels, including brand safety checks and ensuring all creative is compliance approved.
• Create new workflows and systems to keep our department evolving with AI and new tools.
• Enjoy great teamwork, have fun, and take pride in building a world-class business that makes a difference in people's lives.

Qualifications

• 3+ years managing ad ops for audio (podcast, radio, and/or digital radio) campaigns or offline channels.
• Innovative mindset with a knack for improving systems and workflows for efficiency.
• Incredibly organized and efficient with a large number of tasks and deadlines.
• Excellent communication (oral and written), attention to detail, time management, and organizational skills.
• Positive outlook and ability to work as a team.

Requirements

• Knowledge of audio industry tools like Podscribe and Magellan (bonus).
• Experience with Looker and Salesforce (bonus).
• Experience at a DR/DTC growth brand who buys audio (bonus).

Benefits

• Remote work with regular in-person bonding experiences sponsored by the company.
• Competitive compensation.
• Holistic perks program (including free therapy, employee wellness, and more).
• Excellent health, dental, and vision coverage.
• 401k benefits with employer matching contribution.
• The chance to build something that changes lives – and that people love.
• Any piece of hardware or software that will make you happy and productive.
• An awesome community of co-workers.