[Hiring] AI Transformation Consultant @GigaKOM

Role Description

This role involves assessing, redesigning, and modernizing internal workflows and systems through applied artificial intelligence.

• Conduct a comprehensive review of internal systems and workflows
• Identify high-ROI AI and automation use cases
• Evaluate data readiness and infrastructure maturity
• Deliver an AI adoption and modernization roadmap
• Integrate AI capabilities into CRM, ERP, ticketing, reporting, and operational platforms
• Implement AI copilots, automation agents, and intelligent workflows
• Redesign manual processes into scalable automation frameworks
• Improve data structures to support predictive analytics and reporting
• Evaluate and deploy LLM-based tools and automation platforms
• Design internal AI assistants and knowledge systems
• Build dashboards and AI-powered reporting tools
• Ensure secure, compliant integration with existing infrastructure
• Define AI governance and usage standards
• Provide documentation and best practices
• Guide leadership on responsible AI adoption
• Train key stakeholders on implemented systems

Qualifications

• 5+ years working in AI, automation, or digital transformation
• Demonstrated experience retooling internal enterprise systems
• Strong knowledge of CRM, ERP, workflow automation, and system integration
• Experience deploying LLM-based tools and AI-powered automation
• Understanding of data security, governance, and compliance best practices
• Ability to translate business needs into technical AI solutions

Preferred Experience

• Experience with OpenAI, Azure AI, AWS AI services, or similar platforms
• Background in automation tools (Retool, UiPath, Power Automate, Zapier, etc.)
• Experience working in IT services or enterprise technology environments
• Strong API integration and systems architecture knowledge

Deliverables

• AI modernization roadmap
• Implemented automation solutions
• AI governance framework
• Documentation and training materials
• Measurable operational efficiency improvements

Why This Engagement?

• Opportunity to architect AI transformation from the ground up
• Direct impact on enterprise-wide operational performance
• Strategic visibility with executive leadership
• Ability to implement real-world AI solutions at scale