[Hiring] Travel Account Manager @Outsourcey

Role Description

Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Qualifications

• Previous experience in B2B travel, account management, or a travel agent role with a strong understanding of the travel industry
• Confident and professional written and verbal English communication skills for managing client and supplier relationships
• Strong organisational skills with the ability to manage multiple accounts, proposals, and follow-ups simultaneously
• Experience with invoicing, pricing coordination, and proposal preparation
• Comfortable working independently and managing a varied workload across account management and operational tasks
• Reliable and detail-oriented with a proactive approach to client communication and supplier coordination

Requirements

• Manage B2B client accounts and maintain strong relationships with existing travel partners and corporate clients
• Respond to inbound travel enquiries and assist with bookings and itinerary coordination as required
• Prepare and send pricing, packages, and proposals to clients in a professional and timely manner
• Manage invoicing and follow up on outstanding payments across client accounts
• Liaise with contracted suppliers and operators to coordinate logistics and service delivery
• Update and maintain pricing, product information, and package details across internal systems
• Support the wider team with account management tasks, reporting, and general operational support
• Maintain accurate records of client interactions, bookings, and supplier communications

Benefits

• Competitive salary
• Opportunity to shape the HR function of a rapidly growing BPO
• Work closely with a team of industry leaders who have successfully scaled BPOs in the past
• Career growth and development opportunities