[Hiring] TPP Account Manager @Emerging Travel Group

Role Description

This is a full-time, remote position open to candidates residing in East and South-East Asia.

• Own and manage an Asia-based portfolio of TPP suppliers, ensuring strong competitiveness and sustainable performance of hotel inventory.
• Analyze supplier performance using key business and operational metrics, identify root causes of underperformance, and define improvement actions.
• Negotiate and improve commercial and payment terms in line with business priorities.
• Oversee API feed integrations and configurations, acting as a senior escalation point for complex technical issues.
• Drive resolution of supplier-related operational challenges through close collaboration with Technical, Product, Finance, and Customer Support teams.
• Contribute to internal cross-functional initiatives, ensuring alignment on supplier-related goals, timelines, and quality standards.
• Prioritize suppliers and initiatives based on business impact, proactively managing low-performing or low-yield partners.

Qualifications

• Relevant experience: Ideally, 2+ years of experience in supplier management, account management, partnerships or a similar role within travel or hospitality.
• Supplier & commercial skills: Experience managing external partners, negotiating commercial terms and driving supplier performance.
• Analytical mindset: Comfortable working with business and operational metrics, identifying root causes and turning data into actionable improvements.
• Technical understanding: Familiarity with API integrations and the ability to understand and resolve complex technical issues together with relevant teams.
• Cross-functional collaboration: Confident working with Technical, Product, Finance, Customer Support and other teams to drive issues and initiatives to resolution.
• Ownership & prioritisation: Proactive, structured and comfortable managing multiple suppliers and initiatives, prioritising based on business impact.
• International mindset: Ability to work effectively with partners and stakeholders across different markets and cultural contexts.

Benefits

• Flexible schedules and opportunity to work remotely.
• Ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Internal programs for adaptation and training, development of soft skills, and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate prices on hotels and travel services.
• MyTime Day Off - an extra non-working day without loss of compensation.